Pega AMS Onshore Lead & Senior System Architect

Enquo; United States; On-site; USD 140,000 - 190,000; Full time

Job summary

Enquo is seeking a Pega AMS Onshore Lead / Senior System Architect to provide technical, functional, and service leadership for enterprise Pega applications managed through AMS. You will be the primary onsite interface between business/IT stakeholders and the Pega AMS team, combining strong Pega expertise with stakeholder management.

You will oversee day-to-day application support, incident resolution, minor enhancements, monitoring, and release activities, while guiding offshore engineers and

Qualifications

• Strong hands-on Pega experience with Senior System Architect-level capabilities.
• LSA certification is a plus, but not required.
• Experience designing and supporting enterprise Pega applications.
• Experience in Application Managed Services / production support environments.
• Strong production troubleshooting and problem-solving skills.

Responsibilities

• Serve as the primary onsite contact for business and IT stakeholders.
• Provide strong technical leadership and solution oversight for day-to-day AMS activities.
• Develop strong functional knowledge of supported business processes and applications.
• Lead prioritization across production support and enhancement activities.
• Lead triage and resolution of complex application incidents and production issues.
• Translate business needs into clear functional and technical direction for the offshore team.
• Guide solution design and implementation of minor enhancements and application improvements.
• Coordinate patches, application changes, and releases following established change and release-management processes.
• Oversee application health, PDC monitoring, recurring issues, and proactive improvements.
• Ensure incidents and service requests are appropriately prioritized and driven through closure.

Skills

Pega expertise

Stakeholder management

Leadership

Onsite coordination

Tools

Pega PDC

AMS environments

Job description

Enquo is seeking a Pega AMS Onshore Lead / Senior System Architect to provide technical, functional, and service leadership for enterprise Pega applications managed through AMS. You will be the primary onsite interface between business/IT stakeholders and the Pega AMS team, combining strong Pega expertise with stakeholder management.

You will oversee day-to-day application support, incident resolution, minor enhancements, monitoring, and release activities, while guiding offshore engineers and