Peer Support Supervisor

REDISCOVER; Kansas City (MO); On-site; USD 52,000 - 64,000; Full time

Job summary

ReDiscover seeks a dedicated Peer Support Supervisor to lead a team within the Peer Services program. The role includes supervision, onboarding, and training of Peer Support Specialists, while coordinating with program leadership to meet client needs and reporting requirements.

Applicants must have completed Peer Support Provider Training and hold Missouri Peer Support Specialist certification, with a preference for 3 years’ direct peer service experience and strong communication skills.

Qualifications

• High school diploma or GED equivalent required.
• Must have completed Peer Support Provider Training and Peer Support Certification.
• Active Peer Support Specialist certification through Missouri Credentialing Board.
• 3 years in a direct service peer role strongly preferred.
• Excellent customer service skills with a recovery focus.
• Strong written, oral and interpersonal communication skills.
• Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as GSuite.
• Be willing to get a Missouri Class E Drivers License in the future.

Responsibilities

• Supervise assigned Peer Support Specialists, including hiring and onboarding.
• Supports staff with program needs and coordinates with inter-agency leadership.
• Manages and assesses data from assessments performed on clients for reporting.
• Shares lived experience of resilience and recovery and models recovery behaviors for clients.
• May assist with client transportation using a personal vehicle if needed.
• Safeguards Protected Health Information and maintains confidentiality.
• Completes administrative and other duties as assigned.

Skills

Customer service

Written communication

Oral communication

Interpersonal skills

GSuite

MS Word

MS Excel

Education

High school diploma or GED

Peer Support Provider Training

Peer Support Certification

Missouri Peer Support Specialist certification

Tools

Microsoft Word

Microsoft Excel

GSuite

Job description

Job DetailsJob Location: Woodland - Kansas City, MO 64109Position Type: Full TimeEducation Level: High School or GEDTravel Percentage: Up to 50% Job Shift: 1st ShiftMake a Difference as aPeer Support Supervisorwith ReDiscover

Join ReDiscover’s Peer Services program and be part of a mission-driven organizationthat’s been transforming lives for over 50 years. As a non-profit community mental health centerserving southeastern Jackson County, Missouri, we’re passionate about helping individualsimpacted by mental illness or substance use find hope, support, and healing.

Why ReDiscover?

• 700+ dedicated professionals
• Over five decades of community impact
• A culture grounded in compassion, collaboration, and growth

About our Peer Services Program

The Peer Services program is an expansion program dedicated to outreaching and connecting clients to services for mental illness and/or substance use disorders. Our Peer Services provide support to clients using personal experiences to build rapport and engage in services that are offered.

What You’ll Do:

• Provides direct supervisory responsibilities including supervision of assigned Peer Support Specialists. This includes participating in hiring, on-boarding, and ongoing training for assigned staff members.
• Supports staff with program needs.
• Coordinates needs with inter-agency program leadership.
• Managesand assessesdata from assessments performed on clients for reporting.
• Shares lived experience of resilience and recovery andmodels successful recovery behaviors for individuals with a mental health diagnoses and/or a substance use disorder.
• May assist with client transportation, which could include transporting individuals in personal vehicle.
• Supports and assists clients in getting into treatment.
• Safeguards Protected Health Information (written and electronically) and maintains confidentiality. This may include providingwritten documentation.
• Completes administrative and other duties as assigned.

Requirements of the Position:

• The schedule is Monday-Friday, might be required to work some evenings and weekends to support staff.
• High school diploma or GED equivalent required.
• A valid automobile driver’s license, appropriate automobile insurance and asafe, reliable, registered automobile available for use during work.
• Must have life experiences with mental illness/substance use disorders and have received services.
• Must have successfully completed the Department of Mental Health’s Peer Support Provider Training and completion of Peer Support Certification.
• Must have active Peer Support Specialist certification through Missouri Credentialing Board
• 3 years in a direct service peer role strongly preferred
• Excellent customer service skills with a recovery focus.
• Strongwritten, oral and interpersonal communication skills.
• Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as GSuite.
• Be willing to get a Missouri Class E Drivers License in the future.

Grow With Us

We’re committed to your professional development and will support your growth as a Peer Support Supervisor with training, collaboration, and meaningful work.