Peer Support Specialist Supervisor (MRT) (9802)

Baltimore Crisis Response, INC; Baltimore (MD); On-site; USD 49,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403(b) Retirement Plan

Paid Time Off

Tuition Reimbursement

Job summary

CarePoint Response, Inc. (CPR) seeks a Peer Support Specialist Supervisor to join our Mobile Crisis Team at our Baltimore, MD location.

You’ll provide on-site crisis intervention, assessment, and stabilization with a peer specialist, helping individuals in crisis develop safety plans and connect to resources. This role requires a high school diploma (associate degree preferred), at least two years in peer recovery, a valid driver’s license, and the Peer Support Specialist Certification (RPS).

Qualifications

• High school diploma; associate degree preferred.
• Two years of experience in peer recovery required.
• Peer Support Specialist Certification (RPS) required.
• Valid driver's license required.

Responsibilities

• Respond to individuals in crisis as part of the mobile crisis team.
• Develop crisis plans and linkages to care.
• Document regularly for supervision.
• Provide on-site crisis intervention and stabilization.
• Support and supervise peer specialist.
• Build relationships with community resources.

Skills

Peer recovery experience

Crisis intervention

Empathy and communication

Education

High school diploma (associate degree preferred)

Job description

Job Details

• Level: Experienced
• Job Location: Main Campus - Baltimore, MD 21229
• Position Type: Full Time
• Education Level: Graduate Degree
• Salary Range: $24.00 - $26.00 Hourly
• Travel Percentage: Up to 50%
• Job Shift: Daytime
• Job Category: Nonprofit - Social Services
• Job Title: Peer Support Specialist Supervisor
• Shift Schedule: Full-Time | Shifts: 10:00AM-6:00PM | Monday-Friday

About Us

CarePoint Response, Inc. (CPR) is a nationally recognized nonprofit and Baltimore’s only comprehensive crisis response system. Since 1992, we’ve been at the forefront of behavioral health crisis care — providing timely, community-based services for individuals and families experiencing mental health and substance use challenges.

The Opportunity

We are seeking a Peer Support Specialist Supervisor to join our Mobile Crisis Team at CarePoint Response, Inc. (CPR). In this role, you’ll provide on-site crisis intervention, assessment, and stabilization services alongside a Peer Support Specialist. You’ll help individuals in crisis develop safety plans, connect to resources, and begin their path toward recovery. This is an opportunity to make a meaningful impact by bringing compassionate care and support directly to those who need it most in the community.

What You’ll Do

• Work collaboratively with other members of the mobile crisis team and respond to individuals in crisis in the community or hospital ED
• Work with the individual in crisis to develop a crisis plan, provide linkages to care and introduce other crisis planning tools to the individual as needed, prior to the MCT completion of the crisis run
• Work with all members of the team to facilitate engagement of the individual in crisis and helping them feel welcome and comfortable
• Create performance improvement plans for staff when necessary
• Provide regular documentation for supervision
• Model behavior and ethics to the peer specialist
• Provide support and supervision to peer specialist
• Work with individuals in crisis to assist with continuity of care by giving them mental health, addiction, peer recovery supports and other needed resources. When needed for extra support refer individuals to CPR’s Peer Support Intervention and Support services
• Builds relationships with addiction, mental health and homeless outreach providers, peer recovery supports and other community resources
• Performs timely and accurate documentation of all clinical and client-related information
• Maintains professional open, effective, and appropriate communication with clients, CPR staff, management, outside agencies and the public
• Complete all required trainings by the scheduled due date and maintain compliance to all CPR policies and procedures
• Empower participants to become self-advocates for their own recovery/wellness
• Maintains professional boundaries with clients, staff and other outside agencies
• Works with all clients from a strengths-based perspective, providing support and encouragement as they move forward in their recovery

Qualifications

• High school diploma, but an associate degree is preferred.

Additional

• Valid and unrestricted driver’s license, Required
• Must have a minimum of two years of experience working in the field of peer recovery and possess experiential expertise dealing with our focus areas of treatment.

Credentials

• Peer Support Specialist Certification (RPS) Required

Why Join CPR

• Medical, Dental, and Vision Insurance.
• 403(b) Retirement Plan.
• Generous PTO – Vacation, Sick, Personal, and Holidays.
• Tuition Reimbursement & Professional Development Support.
• Be part of an innovative, impact-driven team shaping the future of crisis care.

Make a Difference. Lead with Compassion.