Peer Support Specialist 1

Symba-Center; Redlands (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Symba-Center is seeking a Peer Support Specialist to provide emotional support, mentorship, and hands-on assistance with daily program operations at the Wellness Center in Redlands, CA. You will respond to emergencies, assist with meals, conduct wellness checks, and help maintain safety and cleanliness to foster recovery and independent living.

The role emphasizes compassionate, structured care, adherence to HIPAA standards, and collaboration with on-site staff.

Qualifications

• Minimum 6 years of relevant education/experience prior to application.
• Valid California driver’s license.
• BLS certification from the American Heart Association or American Red Cross.
• Proficient with Google Workspace.

Responsibilities

• Ensure participant safety through on-site supervision and wellness checks.
• Enforce program rules and respond to behavioral issues.
• Assist with intake, including sanitation of belongings and bed assignments.
• Distribute essential supplies (bedding, clothing, hygiene items).
• Conduct COVID symptom screenings.
• Respond to emergency situations and coordinate with emergency services as needed.
• Support de-escalation and crisis resolution for participants in distress.
• Collaborate with on-site security to monitor activity and manage incidents.
• Perform regular janitorial tasks (restrooms, common areas, hygiene trailers).
• Replenish restrooms and dining area supplies, monitor laundry schedules.
• Promote hygiene practices and independent living skills.
• Pack and store participant belongings as needed.
• Answer phones, take messages, and assist with daily communications.
• Complete incident logs, HMIS documentation, and written reports.
• Monitor medication cabinet and review logs.
• Attend trainings, team meetings, and house meetings.
• Assist in planning and facilitating life skills workshops and engagement events.

Skills

Empathy

Crisis intervention

Communication

Team collaboration

Tools

Google Workspace

Job description

Job SummaryThe Peer Support Specialist plays a vital role in supporting Wellness Center participants by providing emotional support, mentorship, and hands-on assistance with daily program operations. This includes responding to emergencies, assisting with meal service, conducting wellness checks, and maintaining safety and cleanliness of the facility. The role is key to fostering a compassionate and structured environment focused on recovery, stability, and independent living.Supervisory Responsibilities:None.Essential Duties & Responsibilities:• Ensure participant safety through on-site supervision and regular wellness checks• Enforce program rules and policies, and respond appropriately to behavioral issues• Assist with intake, including sanitation of belongings and bed assignments• Distribute essential supplies (bedding, clothing, hygiene items)• Conduct COVID symptom screenings• Respond to emergency situations and coordinate with emergency services as needed• Support de-escalation and crisis resolution for participants in distress• Collaborate with on-site security to monitor activity and manage incidents• Perform regular janitorial tasks (restrooms, common areas, hygiene trailers)• Replenish restrooms and dining area supplies, monitor laundry schedules• Promote hygiene practices and independent living skills• Pack and store participant belongings as needed• Answer phones, take messages, and assist with daily communications• Complete incident logs, HMIS documentation, and written reports• Monitor medication cabinet and review logs• Attend trainings, team meetings, and house meetings• Assist in planning and facilitating life skills workshops and engagement events• Maintain professional boundaries and confidentiality per HIPAA standardsEducation & Experience:List relevant education and experience (at least 6 years or more prior to application).Valid, unrestricted CA driver’s license.Certification in Basic Life Support (BLS) from the American Heart Association (AHA) or the American Red Cross.Knowledge and proficiency in Google Workspace, including Gmail, Google Docs, Google Sheets, and Google Calendar, is preferred.Must be comfortable working in a transitional housing environment.Must successfully pass a background check.