Peer Support Specialist

The Salvation Army Great Lakes Division; Monroe (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

The Salvation Army Great Lakes Division is seeking a Peer Support Specialist to help maintain a safe recovery environment for clients, staff, visitors, and guests. You will support daily operations, enforce house rules, and participate in intake, supervision, and activities to ensure wellbeing and safety.

Ideal candidates are able to assess and de-escalate situations, have a High School Diploma, and are comfortable working within Harbor Light policies.

Qualifications

• Ability to assess, defuse and bring resolution to abnormal situations.
• TB Test and police clearance required.
• Authorization to work in the United States.
• Working knowledge of HIPAA preferred.
• Understand and work within The Salvation Army and Harbor Light Mission Statements.
• Possess an excellent working knowledge of Harbor Light policies and procedures.
• Ability to hear and understand information presented through spoken words and sentences.

Responsibilities

• Maintain safety, order, and discipline by enforcing house rules.
• Perform urine screens, client room and property searches; document findings in SAM.
• Document client behavioral issues for therapist review.
• Oversee clients’ chores and duties during shifts.
• Investigate serious occurrences and report to Supervisor and Therapist.
• Assist in intake through searching, laundering, and inventorying personal property.
• Supervise clients during drills, meals, and activities.
• Maintain client sign-out sheets and report maintenance needs in writing.

Skills

De-escalation

Communication

Threat assessment

HIPAA familiarity

Team collaboration

Customer service

Education

High School Diploma

Tools

MS Office

EMR system

Internet & Email

Job description

Position: Peer Support Specialist

Reports To: Operations Manager

FLSA: Nonexempt

Pay Grade: TBD

Position Summary:

Maintain a safe and orderly recovery environment for clients, staff, visitors, and guests.

Essential Responsibilities:

Present a positive, courteous, professional role model at all times

• Provide for the safety, comfort, and security of clients by maintaining order and discipline through the enforcement of all house rules
• Regularly perform urine screens, client room and property searches, and document findings in SAM
• Document all client behavioral issues and concerns in SAM for therapist review
• Give oversight to clients regarding their assigned chores and duties
• Investigate all serious occurrences/issues that take place during the shift and immediately report to Supervisor and Therapist
• Assist in intake process through searching, laundering and inventorying personal property
• Supervise and direct clients during fire, bomb threats, and tornado drills and events
• Oversee clients during meal times and smoke breaks
• Accompany and supervise clients during outside and specified inside activities
• Maintain client sign out sheet ensuring that individuals are signing on and off the property
• Report in writing on maintenance work order forms all things requiring repair
• Clean beds of clients after discharge
• Participate in all face-to-face and electronic staff development sessions as required

Qualifications:

Ability to assess, defuse and bring resolution to abnormal situations

• Experience with substance abuse or mental health population preferred
• TB Test and police clearance
• Authorization to work in the United States
• Working knowledge of HIPAA preferred
• Understand and work within The Salvation Army and Harbor Light Mission Statements
• Possess an excellent working knowledge of The Harbor Light policies and procedures
• Ability to hear and understand information and ideas presented through spoken words and sentences

Education/Experience:

High School Diploma or equivalent

Computer Skills:

Ability to use a computer keyboard

• Proficiency with Microsoft Office Applications, Internet, and E-mail
• Experience using electronic medical records preferred

Certificates and Licenses:

None required

Physical Demands:

• Ability to lift 25 pounds
• Frequent walking, bending, and standing for long periods of time\
• Capability to visually inspect packages, equipment, and fixtures, as well as observe people and events

Work Environment:

Residential housing facility

• Stationed at a desk during non-event encounters

In addition: Must be highly organized, motivated, a self starter with the ability to multi-task, be creative.

This job description does not list all duties of the job. Employees may be asked by management to perform other duties as needed. The Salvation Army reserves the right to revise this job description at any time. This job description is not a contract for employment and does not infringe upon The Salvation Army’s at will employment status. Reasonable accommodation may be made to enable individuals to perform essential functions.