Peer Support/Engagement Specialist - PM

DuPage County Health Department; Wheaton (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid holidays

Vacation leave

Sick time

Personal days

Tuition reimbursement

Job summary

DuPage County Health Department in Wheaton, IL seeks a Peer Support/Engagement Specialist for Crisis Services, Sunday through Wednesday 12:00 pm–10:00 pm. You will join a two-person response team to assist individuals in crisis, de-escalate, and connect them to community resources.

Requirements include two years of behavioral health experience, a valid driver's license with a reliable vehicle, and willingness to disclose lived experience.

Qualifications

• Two years of experience in behavioral health.
• Valid driver’s license and reliable vehicle.
• Willingness to disclose lived experience (mental health or substance use recovery).
• CRSS credential to be obtained within one year of hire.

Responsibilities

• Responds in the community to individuals in crisis as part of a two-person team.
• Assists in de-escalation through engagement and coordination with team members.
• Establishes rapport and strengthens engagement with clients throughout Crisis Programs.
• Role models positive recovery behaviors with clients in Crisis Programs.
• Provides skill building and case management to high-need clients.
• Maintains required training and confidentiality; adheres to privacy laws.
• Participates in team meetings and emergency response activities.

Skills

Empathy

De-escalation

Engagement

Team collaboration

Communication

Lived-experience disclosure

Tools

Electronic Client Record (ECR)

Job description

Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for a new team member to join us working as a Peer Support/Engagement Specialist in our Crisis Services programs, Sunday through Wednesday from 12:00 pm to 10:00 pm. Crisis services staff work as a team to deliver quality care, and a quick response to residents in need. Click Crisis Services to learn more about our program. This position comes with an outstanding benefits package designed to support your personal and professional well-being. As a DuPage County employee, you’ll enjoy 12 paid holidays, 12 days of vacation, paid sick time, 5 paid personal days and tuition and certification reimbursement to help you continue growing in your career. We also offer 12 weeks of paid parental leave so you can be there for life’s most important moments. The position is pension-eligible through the Illinois Municipal Retirement Fund (IMRF), giving you peace of mind with a guaranteed retirement plan. Plus, you may qualify for the Federal Student Loan Forgiveness Program, making your financial future even brighter. We offer a $2.00 hour shift differential work working on our second shift on this 4-day work week position. Salary may increase based on experience.

Join our team and experience a long-term career which brings joy and satisfaction in knowing you make a difference!

• Responds in the community to individuals experiencing a mental health crisis as a member of a two-person response team. Referral sources may include individuals or their family members, law enforcement, hospitals, schools, for all ages in our community.
• Assists in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
• Establish rapport, share experiences, and strengthen engagement with the individual experiencing the crisis throughout all Crisis Programs.
• Willingness to self-disclose personal lived experience in mental health or substance use recovery (or both) for the benefit of supporting the individuals’ receiving services.
• Role model positive recovery behaviors with clients in Crisis Programs.
• Provides skill building and case management to clients with high need.
• Maintains required training, licensure and/or certification.
• Maintains confidentiality of privileged information and adheres to client privacy laws.
• Demonstrates sensitivity and understanding of other ethnic groups and cultures.
• Adheres to department guidelines for attendance and punctuality.
• Completion of required documentation within established timeframes, through use of an Electronic Client Record
• Participates in team meetings to assess clients’ progress.
• Participates in emergency response activities as assigned.

Two years of experience in the behavioral health field, including active participation in the recovery process; or an equivalent combination of training and experience. This role requires you to have a valid driver's license, along with your own personal vehicle that is reliable to drive while working in this role.

ADDITIONAL REQUIREMENT: Position requires individual with lived experience and will need to obtain the Certified Recovery Support Specialist (CRSS) credential within one year of hire. The CRSS is a credential for those who provide mental health or co-occurring mental illness and substance use recovery support to others. A person with the CRSS credential uses unique insights gained through personal recovery experience. As it is a requirement of the role, please see the following sites for more information about the CRSS credential, including the application process: https://www.illinoismentalhealthcollaborative.com/consumers/consumer_crss.htm http://www.iaodapca.org/credentialing/recovery-support-specialist/ http://www.iaodapca.org/jobs/post-a-job/

The Crisis Recovery Center (CRC) is the critical next step in DuPage County Health Department’s decades-long journey to build the infrastructure needed to support a best-in-class behavioral health system and ensures all DuPage County residents will have “someone to call, someone to respond, and somewhere to go” when experiencing a mental health or substance use crisis. The CRC will help residents de-escalate, stabilize, and connect to community resources catered to their individual mental health and substance use treatment needs. The building design and operations will ensure individuals and their families feel welcome, respected, and secure throughout every step of their care. The CRC serves as an alternative to hospital emergency departments and simplifies access to crisis care for all individuals, families, and first responders. Please go to the Crisis System Expansion page on the DCHD Website for additional information. For further information on general Crisis Services, click on the link: https://www.dupagehealth.org/183/Crisis-Services. For further information on Crisis Residential, click on the link: https://www.dupagehealth.org/184/Crisis-Residentialxperience.