Peer Support/EMT

Health Solutions; Pueblo (CO); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Paid holidays

Paid time off (PTO)

Tuition reimbursement

Retirement plan with employer match

Health, Dental and Vision insurance

Wellness program

Job summary

Health Solutions in Pueblo, CO is hiring an EMT Peer Support Specialist to join our Crisis Services Team. The role involves crisis intervention, emotional support, and on-site medical assistance during mental health crises, with a focus on collaboration with mental health professionals and emergency responders.

You will provide peer support, de-escalation, and trauma-informed care while documenting interactions and maintaining confidentiality.

Qualifications

• EMT certification required.
• Experience in crisis response preferred.
• Strong interpersonal and communication skills.
• Lived experience with mental health challenges is advantageous.
• Willingness to become Peer Certified within a year of hire.
• Ability to work 24/7 shifts and maintain professional boundaries.

Responsibilities

• Respond to mental health crisis and mobile crisis calls, providing on-site support and medical care.
• Conduct initial crisis assessments and monitor vital signs.
• Administer basic first aid and address medical needs as they arise.
• Collaborate with mental health professionals, law enforcement and emergency responders.
• Document interactions accurately and maintain confidentiality; participate in trainings.

Skills

Empathy

Communication

Crisis intervention

Peer support

Spanish language skills

Team collaboration

Calm under pressure

Education

EMT Certification

Job description

Health Solutions is a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.We’re hiring for a full-time EMT Peer Support to join our Crisis Services Team at 1310 Chinook Ln, Pueblo, CO.Work schedule: Must be able to work Twelve (12) hour shifts Friday, Saturday and Sunday 7pm-7amWhat You’ll Be DoingWe are seeking an empathetic and skilled EMT Peer Support Specialist to join our mental health crisis and mobile crisis response services team. In this role, you will provide crisis intervention, emotional support, and immediate medical assistance to individuals experiencing mental health crises in various community settings. As an EMT Peer Support Specialist, you will collaborate closely with mental health professionals and emergency response teams to ensure comprehensive and effective crisis response and mobile outreach services.RESPONSIBILITIES: As an EMT Peer Support under the supervision of the Director of Crisis.Respond promptly and compassionately to mental health crisis and mobile crisis calls, providing on-site support and medical assistance as neededConduct initial assessments of individuals in crisis medical needsUtilize your EMT training and experience to provide immediate medical care and support, such as administering first aid, assessing vital signs, and managing any physical health emergenciesEstablish rapport and build trust with individuals in crisis, offering non-judgmental and empathetic peer supportCollaborate with mental health professionals, law enforcement, and other emergency response teams to coordinate and implement crisis intervention strategiesFacilitate de-escalation techniques and utilize crisis prevention strategies to help individuals regain emotional stabilityDocument all interactions, assessments, and interventions accurately and in a timely manner, adhering to confidentiality and legal guidelinesProvide ongoing emotional support, actively listening to individuals' concerns and providing encouragement and validationCollaborate with a multidisciplinary team, including mental health clinicians, social workers, and emergency responders, to ensure a coordinated and comprehensive crisis responseParticipate in regular team meetings, case conferences, and trainings to enhance crisis intervention skills, EMT skills, trauma-informed care, and peer support technique.Maintain knowledge of current mental health crisis response protocols, EMT protocols, policies, and best practicesOther assigned dutiesPhysical requirements include the following:Requires full range of body motionManual and finger dexterity and eye-hand coordinationRequires standing, walking, and staying stationary for prolonged periodsOccasionally lifts and carries items up to 25 poundsRequires exposure to communicable diseases and bodily fluidsRequires working under stress in emergenciesRequires a normal range of hearing and eyesight to record data electronically and communicate with patientsFrequently operates a computer and other office equipment to record health dataConstantly communicates with clients and othersFrequently drives between facilities or for other assigned dutiesWhat You’ll Like About UsCompetitive pay $19.24-$22.06 Hourly (Dependent on experience, certification and shift)Generous benefits package. For most positions, includes paid holidays, generous PTO, EAP, tuition reimbursement, retirement, insurances, FSA, and a premier wellness programInsurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.HS Funded: EAP, LifeLock, Direct Path, Life and AD&D, LTDRetirement 403(b) with employer match up to 6%Additional Insurance: FSA, Voluntary Life, Sun Lice Voluntary benefits, and pet insuranceChildcareFlexible work scheduleEmployee recognitions and celebrationsWarm and friendly work environment in which staff respect and learn from one anotherWhat we’re looking For—The Must-HavesValid certification as an Emergency Medical Technician (EMT) is required.Previous experience working as an EMT in crisis response or emergency medical services is highly desirable.Strong interpersonal and communication skills to effectively engage with individuals in crisis, their families, and other professionals in a collaborative manner.Personal lived experience with mental health challenges and the ability to use that experience to provide peer support and relate to others.Willingness to participate and become a Peer Certified specialist within a year of hire.Knowledge of mental health disorders, crisis intervention techniques, and community resources is advantageous.Ability to remain calm, composed, and make sound decisions in high-stress situations.Excellent organizational skills and attention to detail for accurate documentation and reporting.Flexibility to work various shifts, including evenings, weekends, and holidays, as crisis and mobile response services operate on a 24/7 basis.Commitment to maintaining professional boundaries and confidentiality in all interactions.What we’d Like to See in you—the Nice-to-HavesSpanish language skillsHealth Solutions expects all staff to:Adapt to change in the workplace and use change as an opportunity for innovation and creativityTake ownership of problems, brainstorm problem resolutions, and use sound judgment in selecting solutions to problems, demonstrating consistent follow-throughPossess the job knowledge and skills to perform the fundamental job functions and willingly assume greater responsibility over time regarding the scope of workInspire and model collaborative teamwork and human kindnessDemonstrate accommodation, politeness, helpfulness, trust-building, appropriate boundaries, and flexibility in customer serviceMust already be authorized to work in the US; sponsorships not available.Closing Date: 12/31/2026 EOE, M/F