Director, Crisis Services

Health Solutions; Pueblo (CO); On-site; USD 90,000 - 94,000; Full time

Benefits offered by this job

Competitive pay

Generous benefits package

Tuition reimbursement

Retirement plan (403b)

Flexible work schedule

Wellness program

Job summary

Health Solutions in Pueblo, CO seeks a Director of Crisis Services to provide oversight to behavioral health teams and ensure compassionate, compliant care at Crisis Services (Walk-In Center).

You will build strategies, plans, and budgets, supervise staff, manage grants, and coordinate with other departments to advance the mission.

Qualifications

• Ph.D. in clinical psychology with supervisory experience.
• Colorado licensed (PSY, LPC, LCSW, LMFT).
• Excellent written and verbal communication.
• Valid Colorado driver’s license and transportation.

Responsibilities

• Provide administrative, program and personnel management, including performance evaluation of self and staff in accordance with Health Solutions policies and procedures.
• Provide formal supervision including written performance reviews of staff under the direction of this position in accordance with Center policy and procedures.
• Provide oversight of employee interviews and oversee the hiring and termination of department staff, as needed.
• Maintains and manages productivity standards utilization review.
• Keeps current on payer regulations and guidelines to assure staff is aware of all requirements for billing and documentation.
• Performs ongoing clinical data analysis to assess trends for training needs, compliance, quality monitoring and service changes.
• Assesses and manages staff utilization, maintains daily analysis and response to productivity expectations.
• Is responsible for monitoring documentation of clinical staff to assure that they are accurate, complete and current.
• Assists in the development & monitoring of department budget.
• Develops and maintains professional working relationships with other Center departments and community agencies.
• Provides educational services to staff and to the community in coordination with the Staff Development Manager.
• Writes and enforces policies and procedures as needed or assigned.
• Maintains competency and proficiency with the Electronic Health Record, and providing up to date information on EHR changes to team and assigned staff, in addition to administrative meetings about company changes in policy and procedures.
• Is responsible for managing grants which includes tracking, report writing and data management.
• Provides administrative/supervisory coverage in the absence of another director, as assigned.
• Performs other job-related duties as assigned

Skills

Leadership

Supervision

Strategic planning

Data analysis

Communication

Budget management

Regulatory knowledge

Education

Ph.D. in clinical psychology

Master’s in a mental health field

Colorado licensure (PSY/LPC/LCSW/LMFT)

Tools

Electronic Health Record (EHR)

Job description

Job Details

Job Location: Crisis Services (Walk-In Center) - Pueblo, CO 81001

Position Type: Full Time

Education Level: Graduate Degree

Salary Range: $89,557.28 - $94,146.62 Salary/year

Travel Percentage: Up to 25%

Job Shift: Day

Health Solutionsis a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.

We’re looking for a full-time Director of Crisis Services, to join us at 1310 Chinook Lane in Pueblo.

What You’ll Be Doing

As a Director of Crisis Services, you would be providing excellent oversight to members of the behavioral health teams to ensure we are providing exceptional care for our behavioral health clients. You would develop strategies, plans and goals that support the mission of the company and carry them out in an organized and productive manner

RESPONSIBILITIES

• Provides administrative, program and personnel management, include performance evaluation of self and staff in accordance with Health Solutions policies and procedures, employee guidelines, etc.
• Provides formal supervision including written performance reviews of staff under the direction of this position in accordance with Center policy and procedures.
• Provides oversight of employee interviews and oversees the hiring and terminations of department staff, as needed
• Maintains and manages productivity standards utilization review
• Keeps current on payer regulations and guidelines to assure staff is aware of all requirements for billing and documentation
• Performs ongoing clinical data analysis to assess trends for training needs, compliance, quality monitoring and service changes.
• Assesses and manages staff utilization, maintains daily analysis and response to productivity expectations
• Is responsible for monitoring documentation of clinical staff to assure that they are accurate, complete and current
• Assists in the development & monitoring of department budget
• Develops and maintains professional working relationships with other Center departments and community agencies
• Provides educational services to staff and to the community in coordination with the Staff Development Manager
• Writes and enforces policies and procedures as needed or assigned
• Maintains competency and proficiency with the Electronic Health Record, and providing up to date information on EHR changes to team and assigned staff, in addition to administrative meetings about company changes in policy and procedures
• Is responsible for managing grants which includes tracking, report writing and data management
• Provides administrative/supervisory coverage in the absence of another director, as assigned
• Performs other job-related duties as assigned

Physical Requirements

• Requires standing, sitting and walking for prolonged periods of time
• Occasionally lifts and carries items up to 20 pounds
• Requires working under stress in emergency situations
• Requires driving, at times in adverse weather conditions
• Requires frequent operation of a computer

What You’ll Like About Us

• Competitive pay $89,577.28 - $94,146.62 Annually (Dependent on experience, certification and shift)
• Generous benefits package. For most positions, includes paid holidays, generous PTO, EAP, tuition reimbursement, retirement, insurances, FSA, and a premier wellness program
• Insurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.
• HS Funded: EAP, LifeLock, Direct Path, Life and AD&D, LTD
• Retirement 403(b) with employer match up to 6%
• Additional Insurance: FSA, Voluntary Life, Sun Life Voluntary benefits, and pet insurance
• Childcare
• Flexible work schedule
• Employee recognitions and celebrations
• Warm and friendly work environment in which staff respect and learn from one another

Qualifications

• Ph.D. in clinical psychology with one year post graduate experience in mental health treatment in a supervisory capacity; or a Master’s degree in a relevant mental health field from an accredited institution & 5 years post licensure experience in mental health treat, one year of which must have been in a supervisory capacity
• Colorado licensed (i.e., PSY, LPC, LCSW, LMFT)
• Excellence in written and oral communications
• Valid Colorado driver’s license and access to transportation during work hours

Nice-to-Haves

• Spanish language skills

Health Solutions expects all staff to

• Adapt to change in the workplace and use change as an opportunity for innovation and creativity.
• Take ownership of problems, brainstorm problem resolutions, and use sound judgment in selecting solutions to problems, and demonstrate consistent follow through.
• Possess the job knowledge and skills to perform the fundamental job functions, and willingly assume greater responsibility over time regarding the scope of work.
• Inspire and model collaborative teamwork and Human Kindness; and
• Demonstrate accommodation, politeness, helpfulness, trust building, appropriate boundaries, and flexibility in customer service.

Must already be authorized to work in the US; sponsorships not available.

Closing Date: 12-31-2026 EOE, M/F