Peer Specialist (Certified) North FL/Panhandle

Molina Healthcare; Tallahassee (FL); On-site; USD 21,000 - 40,000; Full time

Job summary

Molina Healthcare of Florida is seeking a Certified Peer Specialist for the Northern Florida or Panhandle area to support members using lived experience and work with Behavioral Health and Case Management teams. The role includes caregiver outreach, coordination with case managers, wellness education, documentation, and face-to-face visits as needed.

Hours are Monday–Friday during standard business hours. Qualified candidates have peer support certification, valid driver's license, reliable

Qualifications

• At least 1 year health care experience, preferably in a peer support capacity.
• Valid and unrestricted driver's license and reliable transportation for job-related travel.
• Demonstrated knowledge of community resources.
• Knowledge of recovery processes and ability to facilitate recovery using established behavioral health processes.
• Ability to teach and engage in basic problem-solving to support self-directed recovery.
• Strong attention to detail and ability to multi-task across systems.
• Excellent verbal and written communication skills.
• HIPAA knowledge as applicable by state contract or policy (preferred).

Responsibilities

• Provides peer support services for members with behavioral health needs, collaborating with care teams to achieve outcomes.
• Serves as peer support for behavioral health issues and related conditions; advocates for members.
• Assists members in setting recovery goals with care managers and treatment teams.
• Follows up with member caregivers and coordinates with assigned case managers.
• Local travel may be required based on state/contractual requirements.

Skills

Bilingual (English/Spanish)

Documentation skills

Communication skills

Time management

Tools

Microsoft Office

Job description

Molina Healthcare of Florida is hiring for a Certified Peer Specialist in the Northern Florida or Panhandle area.

The Certified Peer Specialist will help members follow their treatment more closely by drawing on the specialist's own lived experience to give support and guidance. This role will be working closely with the FL Behavioral Health Team and also works closely with the case management team. Additional functions include calling member caregivers, following up on identified member needs via coordination with the assigned case manager, providing wellness/recovery support and education to members and their families, documentation, and face-to-face visits, as needed.

Hours are Monday – Friday, standard business hours.

Highly qualified candidates will have the following experience –

• Peer support certification, an unrestricted driver's license, and a car
• Be self-motivated, proactive, strong documentation and communication, good time management and organization, able to work alone or on a team, and handles stress well
• Bilingual (English/Spanish) and experience working with children

Essential Job Duties

• Provides peer support services for members with behavioral health needs/chemical dependency issues. In collaboration with multidisciplinary care team working across the continuum, strives to ensure member progress toward desired outcomes, and contributes to overarching strategy to provide quality and cost-effective member care.
• Serves as peer support for members with behavioral health issues, psychiatric disorders, chemical dependency issues and/or physical illnesses.
• Serves as member advocate - provides information, resources, and peer support for members in outpatient and inpatient settings.
• Assists members in setting and pursuing recovery goals and works with care managers and/or treatment team to determine the steps needed to achieve goals.
• Local travel may be required (based upon state/contractual requirements).

Required Qualifications

• At least 1 year health care experience, preferably in a peer support capacity, or equivalent combination of relevant education and experience.
• Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements.
• Demonstrated knowledge of community resources.
• Clinical licensure and/or certification required ONLY if required by state contract, regulation, business operating model, or state board licensing mandates.
• Knowledge of recovery processes and the ability to facilitate recovery using established standardized behavioral health processes.
• Ability and skill to teach and engage in basic problem-solving strategies to support individual members in their self-directed recovery.
• Strong attention to detail.
• Ability to multi-task between phone and various computer systems.
• Ability to communicate with members on the phone or in-person and translate accurate information into contact notes.
• Excellent verbal and written communication skills.
• Microsoft Office suite/applicable software program(s) proficiency.

Preferred Qualifications

• Certified Peer Support Specialist (CPSS).
• Electronic medical records (EMR) system experience.
• Managed care experience.
• Peer support experience.
• Experience in psychiatric unit or behavioral health facility.
• Knowledge of Health Insurance Portability and Accountability Act (HIPAA).

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $15 - $29.06 / HOURLY

• Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.