Peer Recovery Specialist III- Mobile Crisis Response- Night Shift

City of Norfolk; Norfolk (VA); On-site; USD 47,000 - 54,000; Full time

Job summary

City of Norfolk seeks a Peer Recovery Specialist to provide mobile crisis intervention, link clients to treatment services, and support recovery planning in a dynamic team environment.

The role focuses on de-escalation, safety planning, and collaboration with Emergency Service workers, case managers, and counselors to ensure continuity of care.

Qualifications

• High School Diploma or GED is required.
• Two years of experience working with consumers with mental health and substance use challenges.
• Personal Recovery Plan in self-demonstrated recovery.

Responsibilities

• Provides support and encouragement to individuals in crisis to assist with resolving critical situations.
• Support clients in developing a Recovery Plan and helping to identify clients’ goals, strengths, and steps toward recovery.
• Supports clients with general problem solving and development of skills to obtain needed services.
• Educates clients about available community resources and advocates for services on behalf of clients as needed.
• Assists in the development and facilitation of recovery-oriented groups, using educational tools and utilizing personal experiences with substance use disorders and mental illness.
• Acts as a liaison between clients and other service providers to ensure client preferences are included in plans.
• Maintains accurate documentation consistent with agency guidelines, grant requirements, and licensure standards.

Skills

Peer support

Crisis intervention

Documentation

Education

High School Diploma or GED

Job description

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual/developmental disabilities. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.

Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment. Please join us as we instill hope and recovery opportunities for the persons we serve.

The NCSB is seeking a Peer Recovery Specialist. This position works in a dynamic team environment, providing early intervention in mental health crises through a mobile response. Services are deployed in real-time to the location of the individual experiencing a behavioral health crisis. The purpose of this service is to de-escalate the behavioral health crisis and prevent harm to the individual or others, assist in developing an immediate plan to maintain safety, coordinate care, and link to appropriate treatment services to meet the needs of the individual.

• Provides support and encouragement to individuals in crisis to assist with resolving critical situations.
• Support clients in developing a Recovery Plan and helping to identify clients’ goals, strengths, and steps toward recovery.
• Supports clients with general problem solving and development of skills to obtain needed services.
• Educates clients about available community resources and advocates for services on behalf of clients as needed.
• Assists in the development and facilitation of recovery-oriented groups, using educational tools and utilizing personal experiences with substance use disorders and mental illness.
• Acts as a liaison between clients and other service providers (Emergency Service workers, case managers, counselors, etc.) to ensure that client preferences expressed in Recovery Plans are included in Individual Service Plans.
• Maintains accurate documentation consistent with agency guidelines, grant requirements, and licensure standards.
• Collaborates with multiple programs as part of a treatment team, community services providers, and significant others as necessary.
• Attends staff meetings, and staff training activities as required.
• Utilizes SAMHSA's Crisis Prevention Action Plan and other recovery-oriented peer support programs.
• Support clients with developing skills and strategies to prevent relapses of substance addiction and possible mental health symptoms, reconnecting them with their recovery goals.
• Completes other tasks and duties as assigned by supervisor.

High School Diploma or GED.

Two years of experience working with consumers with mental health and substance use challenges. Personal Recovery Plan in self-demonstrated recovery.

• Valid driver’s license;
• Completion of the DBHDS 72-Hour Peer Recovery Specialist Training.
• Registered and Certified Peer Recovery Specialist issued by Virginia Certification Board.
• CIT Trained.

Department Hiring Salary Range: $47,262 - $54,234

Work Hours: Sunday - Thursday 12:00 AM - 8:30 AM