Mobile Crisis Recovery Specialist — Peer Support

City of Norfolk; Norfolk (VA); On-site; USD 47,000 - 54,000; Full time

Job summary

The City of Norfolk's Norfolk Community Services Board is seeking a Peer Recovery Specialist to provide early intervention in mental health crises through a mobile response, de‑escalate crises, and link individuals to appropriate treatment services.

You will work in a dynamic team, help develop Recovery Plans, document interactions, and coordinate with Emergency Service workers and case managers to ensure coordinated care.

Qualifications

• Two years of experience working with consumers with mental health and substance use challenges.
• Personal Recovery Plan in self-demonstrated recovery.
• Valid driver’s license.
• Completion of the DBHDS 72-Hour Peer Recovery Specialist Training.
• Registered and Certified Peer Recovery Specialist issued by Virginia Certification Board.
• CIT Trained.

Responsibilities

• Provides support and encouragement to individuals in crisis to assist with resolving critical situations.
• Support clients in developing a Recovery Plan and helping to identify clients’ goals, strengths, and steps toward recovery.
• Supports clients with general problem solving and development of skills to obtain needed services.
• Educates clients about available community resources and advocates for services on behalf of clients as needed.
• Assists in the development and facilitation of recovery-oriented groups, using educational tools and utilizing personal experiences with substance use disorders and mental illness.
• Acts as a liaison between clients and other service providers to ensure that client preferences expressed in Recovery Plans are included in Individual Service Plans.
• Maintains accurate documentation consistent with agency guidelines, grant requirements, and licensure standards.
• Collaborates with multiple programs as part of a treatment team, community services providers, and significant others as necessary.

Education

High School Diploma or GED

DBHDS 72-Hour Peer Recovery Specialist Training

Virginia Certification Board Certified Peer Recovery Specialist

CIT Trained

Valid driver’s license

Tools

Documentation

Job description

The City of Norfolk's Norfolk Community Services Board is seeking a Peer Recovery Specialist to provide early intervention in mental health crises through a mobile response, de‑escalate crises, and link individuals to appropriate treatment services.

You will work in a dynamic team, help develop Recovery Plans, document interactions, and coordinate with Emergency Service workers and case managers to ensure coordinated care.