Peer Recovery Specialist III- Mobile Crisis Response- Night Shift

City of Norfolk, VA; Norfolk (VA); On-site; USD 47,000 - 54,000; Full time

Benefits offered by this job

Employer paid pension plan

Health and dental benefits

Paid holidays

Job summary

City of Norfolk is seeking a dedicated Peer Recovery Specialist to support individuals in mental health crises. The role involves mobile response to de-escalate crises, build immediate safety plans, and link clients to appropriate treatment services.

The position is from a public health department with evening shifts (Sunday-Thursday, 12:00 AM - 8:30 AM) and comprehensive benefits including retirement and insurance options.

Qualifications

• Requires a High School Diploma or GED.
• Two years of experience working with consumers with mental health and substance use challenges.
• Personal Recovery Plan in self-demonstrated recovery.

Responsibilities

• Provide support to individuals in crisis to help resolve critical situations.
• Assist in developing a Recovery Plan with goals and steps toward recovery.
• Coordinate with service providers to ensure Recovery Plans are implemented.

Skills

Crisis intervention

Client advocacy

Effective communication

Education

High School Diploma or GED

Job description

Description

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual/developmental disabilities. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.

Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment. Please join us as we instill hope and recovery opportunities for the persons we serve.

The NCSB is seeking a Peer Recovery Specialist. This position works in a dynamic team environment, providing early intervention in mental health crises through a mobile response. Services are deployed in real-time to the location of the individual experiencing a behavioral health crisis. The purpose of this service is to de‑escalate the behavioral health crisis and prevent harm to the individual or others, assist in developing an immediate plan to maintain safety, coordinate care, and link to appropriate treatment services to meet the needs of the individual.

Department Hiring Salary Range

$47,262 - $54,234

Essential Functions

• Provides support and encouragement to individuals in crisis to assist with resolving critical situations.
• Support clients in developing a Recovery Plan and helping to identify clients’ goals, strengths, and steps toward recovery.
• Supports clients with general problem solving and development of skills to obtain needed services.
• Educates clients about available community resources and advocates for services on behalf of clients as needed.
• Assists in the development and facilitation of recovery-oriented groups, using educational tools and utilizing personal experiences with substance use disorders and mental illness.
• Acts as a liaison between clients and other service providers (Emergency Service workers, case managers, counselors, etc.) to ensure that client preferences expressed in Recovery Plans are included in Individual Service Plans.
• Maintains accurate documentation consistent with agency guidelines, grant requirements, and licensure standards.
• Collaborates with multiple programs as part of a treatment team, community services providers, and significant others as necessary.
• Attends staff meetings, and staff training activities as required.
• Utilizes SAMHSA's Crisis Prevention Action Plan and other recovery-oriented peer support programs.
• Support clients with developing skills and strategies to prevent relapses of substance addiction and possible mental health symptoms, reconnecting them with their recovery goals.
• Completes other tasks and duties as assigned by supervisor.

Education/Experience

High School Diploma or GED.

Two years of experience working with consumers with mental health and substance use challenges. Personal Recovery Plan in self‑demonstrated recovery.

Additional Information & Requirements

• Valid driver’s license;
• Completion of the DBHDS 72-Hour Peer Recovery Specialist Training.
• Registered and Certified Peer Recovery Specialist issued by Virginia Certification Board.
• CIT Trained.

Work Hours:

Sunday - Thursday 12:00 AM - 8:30 AM

• Regular full‑time and permanent part‑time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long‑term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
• Special project/grant employees are generally eligible for the same benefits of regular full‑time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
• Temporary/seasonal and part‑time employees are generally only eligible for employer provided parking and access to membership in credit union.
• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre‑tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre‑tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self‑development and education. Permanent full‑time and permanent part‑time classified, unclassified permanent, full‑time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

Note

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non‑City

Positions listed with a job type designation of "Non‑City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.