Peer Recovery Specialist

Family Services of Northeast Wisconsin; Green Bay (WI); On-site; USD 36,000 - 52,000; Full time

Job summary

Family Services of Northeast Wisconsin is seeking a compassionate Peer Recovery Specialist to join our Women’s Recovery Journey team. This full-time role provides peer support, advocacy, case management, and recovery-oriented services to women facing substance use and mental health challenges.

Use lived recovery experience to help participants build skills and access resources while strengthening family relationships.

Qualifications

• Bachelor's degree in Human Services or related field is needed.
• Experience or exposure to recovery services is preferred.
• Strong communication and active listening abilities required.
• Ability to document clearly and maintain records.
• Knowledge of community resources and referral processes is essential.
• Possession of a valid Wisconsin driver’s license and reliable transportation is required.

Responsibilities

• Provide recovery-focused peer support and advocacy to women in recovery.
• Conduct one-on-one meetings and group facilitation to support recovery goals.
• Connect participants and families with community resources, appointments, and transportation.
• Advocate for participants while collaborating with community partners and multidisciplinary teams.
• Facilitate parenting, life skills, and recovery support groups.
• Provide case management support and maintain accurate documentation of progress.
• Promote healthy parent-child relationships and support childcare program needs.
• Assist with program operations including client transportation and urinalysis.

Skills

Communication

Documentation

Interpersonal skills

Cultural sensitivity

Microsoft Office

Education

Bachelor's degree in Human Services

Equivalent education/experience

Job description

Are you ready to work for an employer that truly values your contributions and wellbeing? At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day.

About Family Services

Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive.

We're Hiring!

We are seeking a compassionate and dedicated Peer Recovery Specialist to join our Women's Recovery Journey team. This full-time position provides peer support, advocacy, case management assistance, and recovery-focused services to women experiencing substance use and mental health challenges. Using your lived experience in recovery, you will help participants build confidence, strengthen life skills, connect with community resources, and move toward lasting recovery while supporting healthy family relationships.

Key Responsibilities

• Build trusting relationships and provide recovery-focused peer support to
• Support women in achieving their recovery goals through one-on-one meetings and group facilitation
• Connect participants and their families with community resources, appointments, transportation, and supportive services
• Advocate for participants while collaborating with community partners and multidisciplinary team members
• Facilitate parenting, life skills, and recovery support groups
• Provide case management support, maintain accurate documentation, and track participant progress
• Support family engagement by promoting healthy parent-child relationships and providing childcare programming when needed
• Assist with program operations, including client transportation, urinalysis

Administration, And Other Administrative Responsibilities.

• Participate actively in team meetings and uphold Family Services' mission and core values

Education

• Bachelor's degree in Human Services or a related field, or an equivalent combination of education and experience

Required

• At least one year of experience working with children

Preferred

• Experience providing case management or community-based support
• Experience working with individuals experiencing substance use disorders and/or mental health challenges

Certifications & Skills

• Current Wisconsin Certified Peer Specialist (CPS) certification required
• Valid Wisconsin driver's license, reliable transportation, acceptable driving record,

and required auto insurance.

• Knowledge of community resources and recovery-oriented services
• Strong communication, organizational, and documentation skills
• Ability to build trusting relationships while maintaining professional boundaries
• Comfortable working independently and collaboratively within a multidisciplinary team
• Proficiency with Microsoft Office (Word, Excel, and Outlook)
• Willingness to work occasional evening hours

Why Join Us?

At Family Services, you'll join a supportive team dedicated to changing lives every day. We value collaboration, compassion, and professional growth while offering the opportunity to make a lasting impact in the lives of women, children, and families in our community. If you're passionate about recovery, believe in the power of lived experience, and want to help others build brighter futures, we'd love to hear from you. Join us in our mission to Protect, Heal, and Care