Peer Mental Health Crisis Support Worker- Barrett Centre

Good Shepherd Hamilton & Toronto; Hamilton City (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Education & professional development

Job summary

Good Shepherd Barrett Centre is hiring a Peer Mental Health Crisis Support Worker to provide crisis support, face-to-face and telephonic assistance, and group activities for clients in a compassionate, non-judgmental setting. The role emphasizes recovery models, anti-racist practice, and community integration.

You will engage in symptom management, self-care coaching, and connections to self-help programs, while maintaining professional boundaries and contributing to a supportive team.

Qualifications

• Experience or lived experience with mental health or addictions systems.
• Understanding of the Recovery Model and ability to relate to persons in crisis.
• Willing to share recovery experience and success.
• Ability to use electronic documentation systems.
• Knowledge of community-based agencies and services.

Responsibilities

• Provide individual face-to-face, telephone crisis and group support to clients as required.
• Facilitate peer groups/workshops in coping techniques and skill development.
• Assist clients in constructive and therapeutic activities during their stay.
• Assist clients with symptom management, self-care and positive coping techniques.
• Provide information about self-help programs and community resources.
• Provide messages of hope and encouragement within professional boundaries.
• Suggest resources (books/workbooks/videos) with therapeutic value.
• Participate in Good Shepherd's Recovery and Harm Reduction models.
• Comply with Health and Safety programs and related regulations.

Skills

Lived experience

Recovery Model understanding

Motivational skills

Interpersonal skills

Electronic documentation systems

Community-based services knowledge

Peer Support training

Empathy

Conflict resolution

Word, Excel

Education

Post-secondary training in social services

Peer Support training

Tools

Microsoft Word

Microsoft Excel

Electronic documentation systems

Job description

Hours– Saturday & Sunday + one day during the week (TBD)

Rate of Pay: $26.00- $30.74(Starting salary will be determined by factors such as relevant experience, qualifications, internal equity, and market conditions)

Reason For Posting: The posting is for an existing position

Good Shepherd is seeking to fill 1 position with varying schedules for our growing needs. If you are looking for a career working with amazing people while helping your community thrive, then this opportunity is for you, and we want to hear from you. We urge individuals that have retired, semi-retired, are returning to the workforce, those that are new to Canada and recent graduates to also apply. At Good Shepherd, we are dedicated to building a diverse, inclusive equal and authentic workplace.

Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.ca

This opportunity is with our Good Shepherd - Barrett Centre

How You Will Make An Impact

In a compassionate, hospitable and non-judgmental manner, the Peer Mental Health Crisis Support Worker will:

• Provide individual face-to-face, telephone crisis and group support to clients, as required
• Facilitate peer groups/workshops in coping techniques and skill development
• Assist clients in constructive and therapeutic activities during their stay
• Assist clients with symptom management, self-care and positive coping techniques
• Provide information about self-help programs and consumer initiatives in the community
• Provide messages of hope and encouragement to clients, within the limits of appropriate boundaries
• Make suggestions about resources (books, workbooks, tapes, videos) that may have therapeutic value for clients
• Commit to the use of the Recovery and Harm Reduction Models
• Responsible for participating in Good Shepherd's Health and Safety programs, procedures, procedures and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations to minimize risk to clients, staff and others as well as to the property of the Good Shepherd

What You’ll Bring To Our Team

• Have experience/lived experience of the mental health and/or addictions system
• Must have understanding of the Recovery Model, and ability to relate to persons in crisis
• Willing to share your own recovery experience and success
• Possess motivational skills and an ability to motivate others
• Be able to use electronic documentation systems
• Knowledge of and experience working with community-based agencies and services
• Preference will be given to candidates with training in Peer Support, however post-secondary training in social services will be an asset
• Must have ability to empathize and find strategies to work with persons with a wide range of psychiatric symptoms and issues
• Excellent interpersonal and conflict resolution skills
• Computer literacy including Word, Excel
• Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd
• Fluency in a 2nd language is an asset
• Demonstrated understanding of workplace health and safety practices and understanding of an employee's responsibility under current legislation

What We Offer

• Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
• Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
• Staff recognition programs along with access to self-care supports and EMPLOYEE /
• FAMILY ASSISTANCE PROGRAM (EAP)
• POSITIVE and ENCOURAGING atmosphere
• Make a difference and provide HOPE

Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone.

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.

Salary: $26.00 - $30.74 per hour