Pediatrics Front Desk & Intake Coordinator

University of Florida; Gainesville (FL); On-site; USD 26,000 - 32,000; Full time

Job summary

University of Florida in Jacksonville seeks an Administrative Assistant II to support the Northeastern Early Steps and Pediatric Hearing Programs. Responsibilities include front desk duties, patient check‑in, intake, scheduling, and referral processing to ensure smooth clinic operations.

The role emphasizes accurate recordkeeping, data entry into EPIC, and compliance with university and state requirements while maintaining strong customer service for families and providers.

Qualifications

• High school diploma or equivalent and four years of relevant experience.
• Associates degree and four years clerical/customer service experience preferred.
• Experience with electronic medical records and patient data is advantageous.

Responsibilities

• Front desk reception, patient intake, scheduling and registration.
• Greet families, manage check‑in, and route referrals to appropriate resources.
• Maintain accurate records and ensure compliance with requirements.

Skills

Customer service

Scheduling

Front desk

Data entry

Communication

Education

High school diploma

Associates degree

Tools

EPIC

Data System

Job description

University of Florida in Jacksonville seeks an Administrative Assistant II to support the Northeastern Early Steps and Pediatric Hearing Programs. Responsibilities include front desk duties, patient check‑in, intake, scheduling, and referral processing to ensure smooth clinic operations.

The role emphasizes accurate recordkeeping, data entry into EPIC, and compliance with university and state requirements while maintaining strong customer service for families and providers.