Pediatrics Front Desk Concierge

InterMed; South Portland (ME); On-site; USD 36,000 - 42,000; Full time

Job summary

InterMed in South Portland, ME seeks a frontline Medical Front Desk Clerk to greet patients, check-in/out, schedule follow-ups, collect payments, and maintain accurate records in the EMR. You will balance a busy reception, protect patient confidentiality under HIPAA, assist billing as needed, and coordinate with clinical staff to keep appointments running smoothly.

Strong communication, organizational skills, and proficiency with Windows software are required, along with a compassionate,

Qualifications

• High School diploma or equivalent required.
• Excellent customer service to patients and staff.
• Ability to work independently and accurately.
• Strong organizational and multitasking abilities.
• Proficient with Windows based computer applications.

Responsibilities

• Greet incoming patients using friendly, respectful communication.
• Check in/check out patients and document demographics and insurance.
• Accept patient payments and document accordingly; collect co-pays.
• Maintain accurate records and balance cash drawer; assist billing as needed.
• Schedule follow-ups and ancillary appointments using the EMR system.

Skills

Customer service

Multitasking

Communication

Organizational skills

Data entry

Windows-based software

Education

High School diploma

Tools

EMR system

Scheduling software

Windows-based applications

Job description

InterMed in South Portland, ME seeks a frontline Medical Front Desk Clerk to greet patients, check-in/out, schedule follow-ups, collect payments, and maintain accurate records in the EMR. You will balance a busy reception, protect patient confidentiality under HIPAA, assist billing as needed, and coordinate with clinical staff to keep appointments running smoothly.

Strong communication, organizational skills, and proficiency with Windows software are required, along with a compassionate,