Pediatric Urgent Care Tech: Intake, Care & Admin

Nemours; Glen Mills (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Nemours Children's Health is seeking an Urgent Care Tech to support providers in the office. The role includes data collection for patient intake, assisting with procedures, and basic documentation of encounters.

You will also handle clerical tasks related to scheduling, data verification, and office communications. Typical duties include patient intake including vitals and screenings, assisting with initial illness or injury management under RN guidance, and supporting training of junior staff.

Qualifications

• High School diploma or equivalent.
• 1–3 years of job-related experience.
• Preferred graduate of a Medical Assistant accredited program or ED Tech.
• BLS certification from American Heart Association required.
• PEARS certification required within first 90 days.

Responsibilities

• Attend emergency medical requests as delegated by the RN and render emergency assistance.
• Perform and document patient intake (vital signs, reason for visit, chief complaint).
• Assist in initial management of illness or injury per protocol.
• Prepare stable patients for intra-hospital transport under RN direction.
• Provide or assist in basic direct patient care as directed by the RN.
• Lead or assist in training lower-level techs or tech students.
• Check in and register patients while maintaining HIPAA compliance.
• Collect payments from patients, post charges, and document all financial transactions.
• Prepare daily cash reconciliation and bank deposits.
• Maintain up-to-date work queues.

Education

High School diploma

Job description

Nemours Children's Health is seeking an Urgent Care Tech to support providers in the office. The role includes data collection for patient intake, assisting with procedures, and basic documentation of encounters.

You will also handle clerical tasks related to scheduling, data verification, and office communications. Typical duties include patient intake including vitals and screenings, assisting with initial illness or injury management under RN guidance, and supporting training of junior staff.