Pediatric Urgent Care Tech — Expert Patient Care

PM Pediatric Care; Richardson (TX); On-site; USD 28,000 - 44,000; Full time

Job summary

PM Pediatric Care is seeking an Urgent Care Tech to provide clinical and administrative support in a pediatric urgent care setting. You will obtain histories, monitor vital signs, perform procedures under physician supervision, and assist with patient care from arrival through discharge.

This role emphasizes pediatric pharmacology knowledge, teamwork, and patient comfort. The position requires emergency clearance credentials, BLS, and strong communication.

Qualifications

• EMT-P or NREMT-P or LP licensure or certification required
• Current Healthcare BLS Provider certification required
• PALS recommended
• Knowledge of medical practice and terminology
• Skill in identifying and resolving problems
• Knowledge of clinic’s processes and procedures
• Knowledge of medical equipment and instruments
• Ability to use good reasoning and judgement and act calmly in emergency situations
• Ability to effectively communicate both verbally and nonverbally
• Energetic, Highly Motivated, Customer Service Focus, Positive Attitude, Confidentiality, Teamwork, and Professionalism

Responsibilities

• Provide clinical and administrative support for providers, patients, and office operations
• Obtain medical history, patient vital signs, intake and prioritize patient care
• Perform procedures (venipuncture, IV insertion, urinary straight cath), administer medications (oral, rectal, IM, and IV), and assist the physician with total patient care within the scope of their practice
• Remain knowledgeable in pediatric pharmacology
• Be an integral part of the patient care team and assist with patient care within the scope of practice
• Ability to assist the physician with patient care, positioning, and comfort during the x-ray process
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, and prepare sterilization tools and equipment as required
• Practice common safety hazards and precautions
• Helps patients in distress by responding to emergencies and promptly notifies RN and/or physician
• Establish effective rapport with clients, families, other employees, and physicians
• Maintains operations by following policies and procedures; reporting needed changes to management team
• Contributes to team effort by accomplishing related results as needed
• Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures, complying with legal regulations
• Maintains patient confidence and protects operations by keeping patient care information confidential
• Updates job knowledge by participating in continuing education requirements and opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Enhances health care practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Assists patients with complaints and takes an active role in service recovery when needed
• Assist physician with a focus on efficiency metrics to improve urgent care flow and throughput (Arrival to Room, Arrival to Medication Administration, Disposition to Discharge, Discharge Length of Stay, etc.)

Skills

Clear communication

Teamwork

Calm under pressure

Clinical assessment

Attention to detail

Problem solving

Patient care

Job description

PM Pediatric Care is seeking an Urgent Care Tech to provide clinical and administrative support in a pediatric urgent care setting. You will obtain histories, monitor vital signs, perform procedures under physician supervision, and assist with patient care from arrival through discharge.

This role emphasizes pediatric pharmacology knowledge, teamwork, and patient comfort. The position requires emergency clearance credentials, BLS, and strong communication.