Pediatric Triage Nurse – Onsite Care & Coordination

UnitedHealth Group; Acton (MA); On-site; Confidential; Full time

Job summary

Acton Medical Associates, part of the UnitedHealth Group family, is seeking a Pediatric Triage Nurse to provide comprehensive care for pediatric patients and support clinical operations on-site in Acton, MA. You will triage by phone, assess patient needs, and coordinate timely visits with physicians while documenting in the EMR.

The role requires a Massachusetts nursing license, BCLS, and CPR certification, with weekend rotation and patient confidentiality emphasized.

Qualifications

• Graduate of approved nursing program or equivalent.
• Massachusetts nursing license required.
• BCLS and CPR certification required.

Responsibilities

• Triages patients over the telephone and assesses concerns.
• Coordinates timely visits and directs patient flow through AMA-PC.
• Educates patients and families about diagnosis, treatment and follow-up.
• Documents care in the EMR and maintains patient confidentiality.
• Supports clinical operations and mentors new staff, including weekend rotation.

Skills

Nursing care

Telephone triage

Patient education

Care coordination

Education

Massachusetts nursing license

BCLS

CPR certification

Tools

EMR

Scheduling software

Word processing

Job description

Acton Medical Associates, part of the UnitedHealth Group family, is seeking a Pediatric Triage Nurse to provide comprehensive care for pediatric patients and support clinical operations on-site in Acton, MA. You will triage by phone, assess patient needs, and coordinate timely visits with physicians while documenting in the EMR.

The role requires a Massachusetts nursing license, BCLS, and CPR certification, with weekend rotation and patient confidentiality emphasized.