Pediatric Practice Operations Coordinator

10 Children's Healthcare of Atlanta, Inc.; United States; On-site; USD 52,000 - 76,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking an experienced administrator to coordinate physician practice operations and provide a range of support to management of the clinic. The role ensures efficient operations and contributes to safe, high-quality patient care.

Two years of related administrative experience are required, with a preference for a degree in business, healthcare, or a related field. Strong communication and MS Office skills are essential.

Qualifications

• Two years of experience in administrative or office management role.
• Bachelor’s degree in business, healthcare, or related field preferred.
• Knowledge of medical terminology beneficial.
• Administrative experience in healthcare or physician practice setting preferred.
• Knowledge of electronic medical records (EMR) helpful.

Responsibilities

• Performs and/or supervises physician practice administrative duties such as payroll, HR processes and paperwork, calendars, scheduling, reports and updating tools.
• Reviews, seeks information and timely response for provider/customer support via EPIC in-basket messages, e-mails, phone calls, and other requests.
• Monitors practice/provider operations workflow including no-show rates, slot utilization, and scheduling disruptions.
• Demonstrates efforts to enhance processes and maximize operations.
• Supports practice with coordination and maintenance of office supplies/equipment.
• Exhibits professional behavior and accountability to expectations.
• Participates in process improvement initiatives to achieve goals.
• Creates standard and ad-hoc departmental reports from multiple sources.
• Supports revenue cycle functions: insurance verification, authorization, coding, charge entry, work queues, denials reduction, payroll, financials, and reports.
• Coordinates meetings, conferences, and events as needed.
• Maintains provider and resource schedules.
• Performs other department duties as appropriate.

Skills

Verbal and written communication

Typing speed 45 wpm

Customer service

Organizational skills

Interpersonal skills

Education

Associates degree or high school diploma with 3 years related physician practice experience

Bachelor’s degree in business, healthcare, or related field

Tools

Microsoft Office

EPIC EMR

Job description

Children’s Healthcare of Atlanta is seeking an experienced administrator to coordinate physician practice operations and provide a range of support to management of the clinic. The role ensures efficient operations and contributes to safe, high-quality patient care.

Two years of related administrative experience are required, with a preference for a degree in business, healthcare, or a related field. Strong communication and MS Office skills are essential.