Practice Operations Coordinator-Marcus Autism

10 Children's Healthcare of Atlanta, Inc.; United States; On-site; USD 52,000 - 76,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking an experienced administrator to coordinate physician practice operations and provide a range of support to management of the clinic. The role ensures efficient operations and contributes to safe, high-quality patient care.

Two years of related administrative experience are required, with a preference for a degree in business, healthcare, or a related field. Strong communication and MS Office skills are essential.

Qualifications

• Two years of experience in administrative or office management role.
• Bachelor’s degree in business, healthcare, or related field preferred.
• Knowledge of medical terminology beneficial.
• Administrative experience in healthcare or physician practice setting preferred.
• Knowledge of electronic medical records (EMR) helpful.

Responsibilities

• Performs and/or supervises physician practice administrative duties such as payroll, HR processes and paperwork, calendars, scheduling, reports and updating tools.
• Reviews, seeks information and timely response for provider/customer support via EPIC in-basket messages, e-mails, phone calls, and other requests.
• Monitors practice/provider operations workflow including no-show rates, slot utilization, and scheduling disruptions.
• Demonstrates efforts to enhance processes and maximize operations.
• Supports practice with coordination and maintenance of office supplies/equipment.
• Exhibits professional behavior and accountability to expectations.
• Participates in process improvement initiatives to achieve goals.
• Creates standard and ad-hoc departmental reports from multiple sources.
• Supports revenue cycle functions: insurance verification, authorization, coding, charge entry, work queues, denials reduction, payroll, financials, and reports.
• Coordinates meetings, conferences, and events as needed.
• Maintains provider and resource schedules.
• Performs other department duties as appropriate.

Skills

Verbal and written communication

Typing speed 45 wpm

Customer service

Organizational skills

Interpersonal skills

Education

Associates degree or high school diploma with 3 years related physician practice experience

Bachelor’s degree in business, healthcare, or related field

Tools

Microsoft Office

EPIC EMR

Job description

Work Shift Day Work Day(s) Monday-Friday Shift Start Time 8:00 AM Shift End Time 4:30 PM Worker Sub-Type Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

Coordinates physician practice operations and provides a variety of administrative support to management of the physician practice or clinic. Proactively supports efforts that ensure efficient operations and support the delivery of safe and quality patient care.

Experience

Two years of experience in administrative or office management role

Preferred Qualifications

• Bachelor’s degree in business, healthcare, or related field
• Knowledge of medical terminology
• Administrative experience in healthcare or physician practice setting
• Knowledge of electronic medical records

Education

• Associates degree or high school diploma with 3 years related physician practice experience

Certification Summary

No professional certifications required

Knowledge, Skills, and Abilities

• Demonstrated verbal/written communication, organizational, customer service, and interpersonal skills
• Demonstrated skill at typing 45 error-free words per minute
• Proficiency in Microsoft Office Suites and other Windows-based applications

Job Responsibilities

• Performs and/or supervises physician practice administrative duties such as payroll, HR processes and paperwork, calendars, scheduling, reports and updating tools.
• Responsible for reviewing, seeking information and timely response for provider/customer support such as but not limited to EPIC in-basket messages, e-mails, phone calls, and other administrative requests.
• Monitors practice/provider operations workflow including no show rates, slot utilization, scheduling disruptions.
• Demonstrates efforts to enhance process and maximize operations.
• Supports practice by the coordination and maintenance of office supplies/equipment.
• Consistently exhibits appropriate behavior and holds self-accountable to expectations.
• Actively participates in process improvement initiatives to achieve practice or clinic goals.
• Creates standard and adhoc departmental reports by compiling and reviewing information from multiple resources.
• Supports appropriate processes for resource management and revenue cycle functions within the practice.
• Including but not limited to insurance verification, authorization, coding, charge entry, work queues, denials reduction efforts, payroll, financials, and reports.
• Effectively supports approved small or medium scale projects to enhance operations.
• May coordinate meetings, conferences, and other special events, as required, including identifying needed resources and arranging for required support.
• Maintains provider and resource schedules.
• May perform other department-specific duties and other assignments as appropriate.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address 1920 Briarcliff Rd NE Job Family Practice Operations & Management

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow. With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report. Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials.

• We offer a comprehensive compensation and benefit package that supports our mission, vision and values.
• We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country.

Connect to our mission of making kids better today and healthier tomorrow.