Pediatric Patient Services Coordinator & CMA

Johns Hopkins University; Baltimore (MD); On-site; USD 35,000 - 50,000; Full time

Job summary

Johns Hopkins University is seeking a Patient Service Coordinator/CMA in Baltimore, MD to provide excellent patient care and coordination services.

This role involves verifying patient information, assisting with appointments, and performing basic clinical tasks while ensuring a positive experience for patients within the Johns Hopkins Pediatric Specialty Network.

The ideal candidate holds a high school diploma and a Medical Assistant certification, with customer service experience preferred.

Qualifications

• High school diploma or equivalent and certification as a Medical Assistant required.
• One year of work experience in customer service.
• Experience with electronic patient records is a plus.

Responsibilities

• Provide patient coordination and support services.
• Verify and maintain accurate patient information records.
• Assist patients with appointment scheduling and medical form completion.
• Perform basic clinical tasks such as obtaining vitals.

Skills

Customer Service

Communication

Basic Insurance Knowledge

Medical Terminology

Aseptic Techniques

Education

High school diploma or equivalent

Certification/registration as a Medical Assistant

Job description

Johns Hopkins University is seeking a Patient Service Coordinator/CMA in Baltimore, MD to provide excellent patient care and coordination services.

This role involves verifying patient information, assisting with appointments, and performing basic clinical tasks while ensuring a positive experience for patients within the Johns Hopkins Pediatric Specialty Network.

The ideal candidate holds a high school diploma and a Medical Assistant certification, with customer service experience preferred.