Pediatric Patient Service CMA – Admin & Care Coordination

The Johns Hopkins University; Annapolis (MD); On-site; USD 44,000 - 45,000; Full time

Job summary

The Johns Hopkins University is seeking a Patient Service Coordinator/CMA to provide exceptional assistance to patients across its Pediatric Specialty Network clinics. This role includes verifying patient information, managing clinical documentation, and assisting patients with appointment scheduling and payments.

The ideal candidate must have a high school diploma, Medical Assistant certification, and excellent customer service skills. The position is full-time with a starting salary ranging from $16.20 to $28.80 hourly, based on experience.

Qualifications

• Certification/registration as a Medical Assistant is required.
• Completion of an accredited Medical Assistant training program.
• One year of work experience in customer service.

Responsibilities

• Assist patients with registration and payments.
• Coordinate appointments and verify patient information.
• Perform clinical duties like obtaining vitals and administering tests.

Skills

Customer service

Communication skills

Basic insurance knowledge

Clinical skills

Office management

Education

High school diploma or equivalent

Certification/registration as a Medical Assistant

CPR certification

Job description

The Johns Hopkins University is seeking a Patient Service Coordinator/CMA to provide exceptional assistance to patients across its Pediatric Specialty Network clinics. This role includes verifying patient information, managing clinical documentation, and assisting patients with appointment scheduling and payments.

The ideal candidate must have a high school diploma, Medical Assistant certification, and excellent customer service skills. The position is full-time with a starting salary ranging from $16.20 to $28.80 hourly, based on experience.