Pediatric Patient Experience Coordinator

Ivy-Rehab-Network-1; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits within first month

PTO and paid holidays

Bonus incentive opportunities

Job summary

Ivy Rehab Network is hiring a Patient Coordinator in Indianapolis, IN. The role supports our clinics by greeting patients, scheduling appointments, verifying insurance, and handling payments to ensure smooth daily operations.

The ideal candidate has healthcare administrative experience, strong organization, and a patient-focused approach. Excellent MS Office skills and a proactive, team-oriented attitude are essential for success in our supportive environment.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong time-management and multi-tasking abilities.

Responsibilities

• Greet and check-in patients and verify information.
• Schedule and coordinate appointments with clinicians.
• Answer incoming calls and assist patients and families.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patients.
• Support clinic operations to maintain optimal performance.

Skills

Administrative experience

Healthcare setting experience

Time management

Multi-tasking

Self-motivated

Tools

Microsoft Office

Job description

Ivy Rehab Network is hiring a Patient Coordinator in Indianapolis, IN. The role supports our clinics by greeting patients, scheduling appointments, verifying insurance, and handling payments to ensure smooth daily operations.

The ideal candidate has healthcare administrative experience, strong organization, and a patient-focused approach. Excellent MS Office skills and a proactive, team-oriented attitude are essential for success in our supportive environment.