Pediatric Medical Office Manager

Dover; Atlanta (GA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Simple IRA with employer match

Paid Time Off

401(k) with employer match

Job summary

Bright Future Pediatrics is seeking a full-time Medical Office Manager to join our pediatric practice in Camden, DE. The role focuses on coordinating staff, improving patient flow, and delivering high-quality customer service in a fast-paced environment.

The successful candidate will manage schedules, supervise staff, and drive process improvements while ensuring compliance with practice standards and policies. Strong computer skills and experience with electronic health records are essential.

Qualifications

• Over 3 years office management experience in the healthcare industry preferred.
• Strong time-management and people skills.
• Must pass background check, drug test, and reference checks.

Responsibilities

• Manage workload, staff productivity, patient flow and schedules.
• Provide world-class customer service and maintain a can-do attitude.
• Conduct performance evaluations and address issues with progressive discipline as needed.
• Screen and interview candidates; onboard trainers for new hires.
• Oversee office equipment and organize department meetings; manage special projects.

Skills

Time management

People skills

Multitasking

Strong computer skills

Microsoft Office

Electronic health records

Learning new software

Tools

Microsoft Office Suite

Electronic Health Records systems

Job description

Full job description MEDICAL OFFICE MANAGER Bright Future Pediatrics

We are looking for a full‑time Office Manager to join our fast‑paced pediatric practice in Camden, DE.

Responsibilities

• Manage work load, staff productivity, patient flow and adjust schedules to respond to both daily and seasonal demands;
• Function as problem solver who is able to prioritize and think creatively;
• Provide world‑class customer service;
• Maintain a strong team-oriented ‘can‑do’ attitude;
• Troubleshoot when there is a complaint and develop process improvements to prevent recurrences;
• Provide timely performance evaluations of the staff;
• Address performance issues on a timely basis using progressive discipline as needed.
• Screen and interview qualified candidates for open positions;
• On‑board and assign trainers to new hires. Provide increased supervision during the probationary period to ensure each required task is performed according to the procedures and the quality standards of the practice;
• Oversee and maintain office equipment and programs for uninterrupted function;
• Organize department meetings;
• Manage/conduct special projects and studies as directed by Practice Manager.

Qualifications

• Over 3 years office management experience in the healthcare industry preferred;
• Strong interest in healthcare management as a career;
• Strong time‑management and people skills;
• Must be able to multitask and be flexible;
• Advanced computer skills, experience with online platforms and an aptitude to learn new software and systems;
• Proficiency in Microsoft Office products and experience with electronic health systems;
• Must pass background check, drug test, DiSC assessment, work history verification and reference check.

Benefits

• Health, dental and vision insurance (BFP pays 50% of all premiums the first year of employment. Percentage increase with number of years employed)
• Simple IRA with employer match up to 3% of employee’s salary
• Paid Time Off (1st year 12 days of PTO which increases with number of years employed)
• 401(k) with employer match up to 3% of employee’s salary

Benefit Conditions

• Waiting period may apply.
• Only full‑time employees eligible.

Work Remotely

No

Job Type

Full‑time

Schedule

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location

In person