Office Manager

Stony Brook University Medical Center; Plainview (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

SB ADMINISTRATIVE SERVICES, LLC is seeking an Office Manager to oversee day-to-day operations at Plainview Pediatrics. The role reports to the Director of Operations and coordinates clerical staff, patient flow, scheduling, and billing support.

The ideal candidate has at least 3 years of administrative experience, including 2 years in a health care setting, strong EMR knowledge, and excellent communication and leadership skills to improve office efficiency and patient care.

Qualifications

• Minimum 3 years of administrative experience, including 2 years of management experience in a health care setting.
• Working knowledge of Electronic Medical Records (EMR).
• Excellent communication, decision making, leadership and problem solving skills.
• Knowledge of medical practices, terminology and reimbursement policies.

Responsibilities

• Oversees daily office operations and delegates authority to assigned staff.
• Assist in developing and implements short and long-term work plans and objectives for clerical functions.
• Assist staff in understanding/implementing clinical policies and procedures
• Develops guidelines for prioritizing work activities, evaluating effectiveness and modifying activities as necessary. Ensures that office is staffed appropriately.
• Assist in the recruiting, hiring, orientation, development and evaluation of clerical staff.
• Establishes and maintains an efficient and responsive patient flow system.
• Oversees and approves office supply inventory, ensures that mail is opened and processed and offices are opened and closed according to procedures.
• Supports and upholds established policies, procedures, objectives, quality improvement, safety, environmental, infection control, codes, and requirement of accreditation and regulatory agencies.
• Oversees and approves office invoices and submits in timely fashion to accounting for processing.
• Provides schedules input into Cerner and manages providers’ schedules and makes necessary changes.
• Address patient concerns and handles patient correspondence. Communicates with billing supervisor to correct billing errors in all offices.
• Manages and approves employees’ biweekly payroll.

Skills

Planning and organizing

Communication skills

Attention to detail

Adaptability

Customer service orientation

Problem solving

Judgment

Decision-making

Tools

Electronic Medical Records (EMR)

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Job Summary:

The Office Manager is the onsite manager responsible for the day-to-day operations of the practice. The Office Manager reports to the Director of Operations.

Job Responsibilities:

• Oversees daily office operations and delegates authority to assigned staff.
• Assist in developing and implements short and long-term work plans and objectives for clerical functions.
• Assist staff in understanding/implementing clinical policies and procedures
• Develops guidelines for prioritizing work activities, evaluating effectiveness and modifying activities as necessary. Ensures that office is staffed appropriately.
• Assist in the recruiting, hiring, orientation, development and evaluation of clerical staff.
• Establishes and maintains an efficient and responsive patient flow system.
• Oversees and approves office supply inventory, ensures that mail is opened and processed and offices are opened and closed according to procedures.
• Supports and upholds established policies, procedures, objectives, quality improvement, safety, environmental, infection control, codes, and requirement of accreditation and regulatory agencies.
• Oversees and approves office invoices and submits in timely fashion to accounting for processing.
• Provides schedules input into Cerner and manages providers’ schedules and makes necessary changes.
• Address patient concerns and handles patient correspondence. Communicates with billing supervisor to correct billing errors in all offices.
• Manages and approves employees’ biweekly payroll.

Position Requirements

Qualifications:

Minimum 3 years of administrative experience, including 2 years of management experience in a health care setting

Working knowledge of Electronic Medical Records

Excellent communication, decision making, leadership and problem solving skills

Knowledge of medical practices, terminology and reimbursement policies.

Key Competencies:

• Planning and organizing
• Communication skills
• Attention to detail
• Adaptability
• Customer service orientation
• Problem solving
• Judgment
• Decision-making

Additional Information

Category Business Support

Exempt/Non-Exempt Exempt

Location Plainview Pediatrics - Pediatrics

Full-Time/Part-Time Full-Time

Salary Range $60,000-$75,000 annually

Position Office Manager

Open Date 11/4/2026

This position is currently accepting applications.