Pediatric Medical Front Desk Specialist

Baycare; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Paid time off

Tuition reimbursement

401k match

Job summary

BayCare seeks a Medical Office Rep in Tampa to provide outstanding customer service in a multi-specialty setting. The role includes greeting patients, collecting information, scheduling appointments, and assisting with billing and records while supporting physicians and staff.

This full-time position offers benefits including Health, Dental, Vision, PTO, tuition reimbursement, 401k match, annual bonuses, and community discounts, contributing to work-life balance and career growth.

Qualifications

• High School or Equivalent required.
• 6 months of healthcare experience or 6 months of customer service experience required.
• Bilingual/Spanish preferred.

Responsibilities

• Greets and signs in patients.
• Obtains patient information.
• Schedules patient appointments.
• Assists with patient inquiries.
• May arrange for other procedures.
• Laboratory and consultations with referral doctors.
• Collects and posts payments.
• Assists patients with billing questions.
• Ensures completeness of encounter form prior to patient checkout.
• Sorts and distributes mail.
• Copies medical records.

Skills

Healthcare experience

Customer service

Bilingual (Spanish)

Education

High School Diploma or Equivalent

Job description

BayCare seeks a Medical Office Rep in Tampa to provide outstanding customer service in a multi-specialty setting. The role includes greeting patients, collecting information, scheduling appointments, and assisting with billing and records while supporting physicians and staff.

This full-time position offers benefits including Health, Dental, Vision, PTO, tuition reimbursement, 401k match, annual bonuses, and community discounts, contributing to work-life balance and career growth.