Patient Care & Scheduling Specialist

Baycare; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, Vision

Paid time off

Tuition reimbursement

401k match

Yearly performance incentives

Job summary

BayCare Health System in the Tampa Bay area seeks a Medical Office Representative who greets patients, collects information, and schedules appointments in a fast-paced clinical setting. You’ll be the friendly first point of contact and help ensure smooth patient flow.

This full-time role emphasizes customer service, accuracy, and teamwork with physicians and staff. Monday–Friday, 8:00 a.m. to 5:00 p.m., with a comprehensive benefits package included.

Qualifications

• Six months of healthcare experience or six months in customer service.

Responsibilities

• Greets and signs in patients.
• Obtains patient information.
• Schedules patient appointments.
• Assists with patient inquiries.
• May arrange for other procedures.
• Collects and posts payments; assists patients with billing questions.
• Ensures completeness of encounter forms prior to checkout.
• Copies medical records.

Skills

Customer service

Communication skills

Education

High School diploma or equivalent

Job description

BayCare Health System in the Tampa Bay area seeks a Medical Office Representative who greets patients, collects information, and schedules appointments in a fast-paced clinical setting. You’ll be the friendly first point of contact and help ensure smooth patient flow.

This full-time role emphasizes customer service, accuracy, and teamwork with physicians and staff. Monday–Friday, 8:00 a.m. to 5:00 p.m., with a comprehensive benefits package included.