Pediatric Medical Assistant – Urgent Care Team Support

PM Pediatric Care; Laurel (MD); On-site; USD 23,000 - 37,000; Full time

Job summary

PM Pediatrics is seeking a Medical Assistant to provide clinical and administrative support in a pediatric urgent care setting, assisting with primary patient care under the physician's supervision.

The role involves greeting patients, taking histories, performing basic labs, assisting with X-rays, and ensuring exam rooms are ready. Excellent teamwork and communication are essential, with a focus on patient-centered care.

Qualifications

• High school diploma or GED.
• Prior experience and/or education as a Medical Assistant.
• Knowledge or EKG placement and processing in children.
• Ability to obtain laboratory tests via nasal swab, and venipuncture.
• Demonstrate a professional and friendly demeanor.
• Strong communications and organizational skills.
• Prior pediatric experience.
• Capable of multi-tasking in a fast-paced environment.
• Comfortable with computers, Microsoft Office Suite.
• Willing to learn medical software.
• Experience with medical records preferred.

Responsibilities

• Provide clinical and administrative support for providers, patients, and office operations
• Greet and register patients as they arrive
• Obtain medical history, patient vital signs, and intake
• Prepare patients for X-rays
• Perform and document routine labs, such as throat and urine cultures (venipuncture experience preferred)
• Irrigate and assist with wounds
• Assist in performing quality control testing in the lab
• Be an integral part of the patient care team and assist with patient care within the scope of practice
• Keep exam rooms and front reception stocked with adequate supplies
• Maintain order and cleanliness of the waiting room area
• Practice standard safety practices and precautions
• Help patients in distress by responding to emergencies and notifying medical team (nurse, urgent care tech, and physician)
• Maintains operations by following policies and procedures; reporting needed changes to management team
• Maintains patient confidence and protects operations by keeping patient care information confidential
• Enhances health care practice reputation by accepting ownership for accomplishing new and challenging requests; exploring opportunities to add value to job accomplishments
• Assistant patients with complaints and taking an active role in service recovery when needed
• Perform other duties as needed including apply splints and assisting the nurse and/or provider in other medical procedures
• Provide exceptional customer services

Skills

Pediatric care

EKG in children

Patient communication

Multi-tasking

Microsoft Office

Medical records

Confidentiality

Team player

Education

High school diploma or GED

Tools

Medical software

Lab equipment

Job description

PM Pediatrics is seeking a Medical Assistant to provide clinical and administrative support in a pediatric urgent care setting, assisting with primary patient care under the physician's supervision.

The role involves greeting patients, taking histories, performing basic labs, assisting with X-rays, and ensuring exam rooms are ready. Excellent teamwork and communication are essential, with a focus on patient-centered care.