Pediatric Medical Assistant - Compassionate Clinic Support

ochsner; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in New Orleans is seeking a Medical Assistant to support patients and providers during visits, prepare exam rooms, and ensure patient questions are answered before leaving.

Required is a high school diploma or equivalent; completion of a medical assistant program is preferred, and Basic Life Support certification is required. The role emphasizes confidentiality, speed, and professional patient communication.

Qualifications

• High school diploma or equivalent is required.
• Completion of a formal medical assistant training program is preferred.
• BLS from the American Heart Association is required.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient's questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.

Skills

Clinical knowledge

Computer proficiency

Verbal and written communication

Interpersonal and customer service

Education

High school diploma or equivalent

Formal medical assistant training program (preferred)

BLS from American Heart Association (required)

Job description

Ochsner Health in New Orleans is seeking a Medical Assistant to support patients and providers during visits, prepare exam rooms, and ensure patient questions are answered before leaving.

Required is a high school diploma or equivalent; completion of a medical assistant program is preferred, and Basic Life Support certification is required. The role emphasizes confidentiality, speed, and professional patient communication.