Pediatric Medical Assistant - Clinic & Patient Experience

Zarminali Health, Inc.; Naperville (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Collaborative team environment

Cross-training and skill development

Growth opportunities

Newly designed clinic environment

Job summary

Zarminali Pediatrics in Naperville, IL is seeking a Medical Assistant to provide essential clinical support and front‑end patient coordination. You will rotate between patient care and registration tasks, ensuring smooth clinic operations as we launch and grow.

The role emphasizes teamwork, patient empathy, and accurate EMR handling, with opportunities for cross-training and career development within a fast‑scaling, mission‑driven pediatric practice.

Qualifications

• High school diploma or equivalent.
• Current CMA certification is required.
• BLS certification required.
• 1+ year of experience in a medical assistant or patient‑facing role.
• Comfort navigating EMR and scheduling systems.
• Strong interpersonal and communication skills.
• Ability to multitask in a fast-paced environment.
• Collaborative mindset and willingness to be cross-trained.
• Commitment to compassionate, family-centered care.

Responsibilities

• Greet, room, and prepare patients for appointments with warmth and professionalism.
• Complete patient intake, obtain vital signs, and conduct defined scope assessments.
• Perform point-of-care testing (strep, flu, RSV, COVID, hemoglobin, etc.).
• Administer vaccines safely and accurately while monitoring for adverse reactions.
• Assist physicians and advanced care practitioners with patient care.
• Prepare exam rooms and ensure infection control standards are maintained.
• Support medication refills, prior authorizations, referrals, and patient recall efforts.
• Ensure patient charts are accurate and up to date in the EMR.
• Welcome patients and guide them through check-in and registration processes.
• Collect and verify demographic and insurance information in the EMR.
• Schedule appointments, follow-ups, consults, and referrals.
• Answer and manage incoming calls with empathy and professionalism.
• Support outreach related to quality measures and follow-up care.
• Maintain strong communication with clinical and administrative teams to ensure continuity of care.
• Assist with opening/closing clinic procedures and general organization.
• Rotate between clinical and coordination duties based on daily clinic needs.
• Demonstrate flexibility and willingness to support cross-coverage.
• Contribute to workflow optimization and continuous improvement efforts.
• Serve as a positive representative of the clinic's mission, vision, and values.

Skills

Interpersonal skills

Multitasking

Team player

Cross-training

Education

High school diploma

Certified Medical Assistant (CMA)

BLS certification

Tools

EMR systems

Scheduling systems

Job description

Zarminali Pediatrics in Naperville, IL is seeking a Medical Assistant to provide essential clinical support and front‑end patient coordination. You will rotate between patient care and registration tasks, ensuring smooth clinic operations as we launch and grow.

The role emphasizes teamwork, patient empathy, and accurate EMR handling, with opportunities for cross-training and career development within a fast‑scaling, mission‑driven pediatric practice.