Pediatric Intake Coordinator - Bilingual Spanish

Automatic Data Processing, Inc.; Niles (IL); On-site; USD 28,000 - 33,000; Full time

Job summary

Automatic Data Processing, Inc. in Niles, IL, is seeking a Pediatric Intake Coordinator who is bilingual in Spanish to manage client appointments, verify insurance, and support onboarding.

The role emphasizes courteous, organized service and accurate documentation. You will schedule and reschedule appointments, handle referrals, collect paperwork, coordinate with medical staff and caregivers, and help with payroll/billing-related scheduling.

Qualifications

• High school diploma or GED required or equivalent experience.
• Experience in healthcare or medical office setting preferred.
• Working knowledge of medical terminology and insurance plans.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong communication and telephone etiquette skills.
• Excellent organizational and documentation abilities.
• Ability to multitask and work in a fast-paced environment with accuracy.

Responsibilities

• Schedule, reschedule, and cancel client appointments as needed.
• Conduct intake and follow-up for referrals, verifying necessary authorizations and paperwork.
• Communicate with clients regarding appointments, services, and procedures.
• Collect and verify required documentation, including insurance details and certifications.
• Verify client demographic and insurance information and notify of uncovered fees when applicable.
• Confirm staff schedules and visits for payroll and billing accuracy.
• Conduct background checks, license verifications, and reference checks for incoming employees.
• Ensure required paperwork is submitted to relevant agencies and maintain confidential records.
• Answer calls professionally, address client inquiries, and take messages as needed.
• Support Nursing Supervisors with administrative tasks and provide general clerical support.
• Assist in resolving scheduling conflicts and maintain communication with clients and physicians.

Skills

Bilingual Spanish

Microsoft Office

Communication skills

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Pediatric Intake Coordinator - Bilingual Spanish

Admin Full Time Niles, IL, US

2 days ago Requisition ID: 1046

Salary Range: $20.00 To $24.00 Hourly

Position Summary:

The Intake Coordinator plays a key administrative role in managing client appointments, verifying insurance and documentation, and supporting smooth client onboarding and staff coordination. This position ensures effective communication between clients, caregivers, and medical staff while maintaining compliance with internal protocols and regulatory requirements. The Intake Coordinator must be courteous, organized, and responsive to client and staff needs.

Key Responsibilities:

Client Intake & Scheduling

Schedule, reschedule, and cancel client appointments as needed.

Conduct intake and follow-up for referrals, verifying necessary authorizations and paperwork.

Communicate with clients regarding appointments, services, and procedures.

Collect and verify required documentation, including insurance details and certifications.

Verify client demographic and insurance information and notify of uncovered fees when applicable.

Administrative & Compliance Support

Confirm staff schedules and visits for payroll and billing accuracy.

Conduct background checks, license verifications, and reference checks for incoming employees.

Ensure required paperwork (e.g., DSCC CANTS background checks) is submitted to relevant agencies such as DCFS.

Maintain accurate and confidential client and employee records.

Communication & Coordination

Answer phone calls professionally, address client inquiries, and take detailed messages as needed.

Support Nursing Supervisors with administrative tasks related to assigned clients.

File documents, manage supply inventory, and provide general clerical support as needed.

Additional Duties

Assist in resolving scheduling conflicts and maintaining consistent communication with clients and referring physicians.

Perform other job-related duties as assigned by supervisors or management.

Requirements:

High school diploma or GED required.

Experience in a healthcare or medical office setting preferred.

Working knowledge of medical terminology and insurance plans.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Strong communication and telephone etiquette skills.

Excellent organizational and documentation abilities.

Ability to multitask and work in a fast-paced environment with accuracy.