Pediatric Home Equipment Specialist

Pediatric Home Service; Roseville (MN); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Health, Vision & Dental insurance

Disability & Life Insurance

401K plan

Professional development

Education reimbursement

Job summary

Pediatric Home Service is seeking a Service Specialist I in Roseville, MN. You’ll deliver and set up oxygen and other DME for children at home, spending your day on the road and educating families on proper use while ensuring medically complex kids can live safely at home.

You’ll establish strong relationships with patients and caregivers, schedule deliveries, log visits, and assist with warehouse and vehicle maintenance.

Qualifications

• High school diploma or GED required.
• Valid driver’s license with acceptable driving record.
• 1–2 years of work experience, preferably in customer service or related field.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Comfortable lifting and moving medical equipment.

Responsibilities

• Deliver and set up medical equipment for children and families in their homes.
• Spend day on the road, working independently while teaching families how to use equipment such as oxygen and DME.
• Establish and maintain relationships with patients, families, caregivers, and PHS staff.
• Schedule and make deliveries to patients’ homes in a timely manner.
• Confirm deliveries and report potentially unsafe conditions.
• Perform initial set-up of oxygen and some DME.
• Enter data to log visits, conversations, and follow-ups.
• Coordinate regular maintenance service to company vehicles.
• Assist with warehouse duties and equipment processing as needed.
• Manage time efficiently and estimate drive times.

Skills

Customer service experience

Communication skills

Time management

Independent work

Lifting and moving medical equipment

Education

High school diploma or GED

Job description

Pediatric Home Service is seeking a Service Specialist I in Roseville, MN. You’ll deliver and set up oxygen and other DME for children at home, spending your day on the road and educating families on proper use while ensuring medically complex kids can live safely at home.

You’ll establish strong relationships with patients and caregivers, schedule deliveries, log visits, and assist with warehouse and vehicle maintenance.