Pediatric Front Office & Medical Assistant (Urgent Care)

Texas Children's Hospital; Pearland (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Texas Children's Urgent Care in Pearland, TX is seeking a dual Front Office Specialist II and Medical Assistant. You will gather patient information, schedule visits, greet families, coordinate referrals, and support care for low-acuity pediatric patients in a fast-paced setting.

Open 7 days a week with varied hours; candidates must have a high school diploma and BLS, with medical assisting/EMT training preferred and 2 years of related experience.

Qualifications

• High school diploma or equivalent required.
• Graduation from a medical assisting or EMT program preferred.
• Basic Life Support certification from the American Heart Association required.
• 2 years of related experience required.

Responsibilities

• Collects and documents patient information, vital signs, medications, allergies, and reasons for visits accurately.
• Prepares pediatric patients for examinations and assists providers with treatments, testing, and emergency care within site protocols.
• Administers medications and immunizations as directed by the physician, documents care and patient education, and promptly reports errors or adverse reactions.
• Collects and processes specimens, performs laboratory tests and quality checks, and follows applicable laboratory and safety requirements.
• Coordinates outside laboratory services, tracks results, and notifies providers of results and testing issues.
• Greets patients and visitors, manages check-in and check-out, schedules appointments, and communicates delays and visit processes.
• Screens calls, documents messages, and provides telephone guidance and prescription refill support under provider direction and site protocols.
• Coordinates referrals and verifies patient demographics, insurance coverage, and required visit documentation.
• Processes billing information, collects payments, balances daily transactions, and assists with billing questions and denial prevention.
• Maintains accurate, confidential medical records and processes record requests and correspondence according to practice protocols.
• Maintains clinical supplies and medication inventory and supports infection control and practice improvement activities.

Skills

Front Office Operations

Medical Assistance

Patient Scheduling

Education

High School Diploma

Medical Assistant Program

Emergency Medical Technician Training

Job description

Texas Children's Urgent Care in Pearland, TX is seeking a dual Front Office Specialist II and Medical Assistant. You will gather patient information, schedule visits, greet families, coordinate referrals, and support care for low-acuity pediatric patients in a fast-paced setting.

Open 7 days a week with varied hours; candidates must have a high school diploma and BLS, with medical assisting/EMT training preferred and 2 years of related experience.