Pediatric Front Office & Billing Coordinator

Kids Place Therapy Services, LLC; Hoffman Estates (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

Kids Place Therapy Services, LLC in Hoffman Estates, IL seeks a Medical Office Coordinator to support daily administrative and financial operations of a pediatric therapy practice. You will be a primary contact for families, therapists, and staff, ensuring accurate accounts and a welcoming family experience.

The role requires 3–5 years of front office experience in a medical setting, with strong organizational skills, attention to detail, and proficiency in EHR and MS Office.

Qualifications

• Minimum 3–5 years of front office experience in a medical/healthcare setting.
• Experience with intake/referrals in pediatric healthcare (OT/PT/SLP) preferred.
• Strong knowledge of insurance terminology, benefits, copays, deductibles, and referrals including prior authorizations.

Responsibilities

• Manage patient intake and referral dashboard, including account setup and initial scheduling.
• Monitor insurance eligibility dashboard to prevent interruptions in therapy services.
• Follow up on outstanding patient balances with billing team collaboration.
• Maintain confidential patient and financial records per HIPAA and policies.
• Oversee progress notes, MD orders, and evaluation due dates."
• Coordinate administrative tasks for new patient intake, scheduling, referrals, and ongoing services.
• Respond promptly to phone, email, and family inquiries with professionalism.
• Assist office manager with operational tasks and therapist credentialing as needed.

Skills

Time management

Attention to detail

Communication skills

HIPAA compliance

Microsoft Office

EHR systems

Front office experience

Education

High school diploma

Associate degree or certificate in healthcare administration

Tools

Microsoft Office

EHR systems

Job description

Kids Place Therapy Services, LLC in Hoffman Estates, IL seeks a Medical Office Coordinator to support daily administrative and financial operations of a pediatric therapy practice. You will be a primary contact for families, therapists, and staff, ensuring accurate accounts and a welcoming family experience.

The role requires 3–5 years of front office experience in a medical setting, with strong organizational skills, attention to detail, and proficiency in EHR and MS Office.