Pediatric Family Services Clinical Director

Vermont, Inc; Colchester (VT); On-site; USD 90,000 - 130,000; Full time

Job summary

The University of Vermont Health Network Home Health & Hospice in Colchester, VT is seeking a Clinical Manager to provide clinical and operational leadership for interdisciplinary pediatric and family support services, including nursing, rehabilitation, and family support programs.

You will oversee state‑funded CIS and MIECHV initiatives, ensure regulatory compliance, staff supervision, and program performance.

Qualifications

• Bachelor's Degree in Nursing, Occupational Therapy, Physical Therapy or other health care discipline required.
• Master's Degree in Nursing, Rehabilitation Services, Public Health, Healthcare Administration, Social Work, or related field preferred.
• Current unrestricted Vermont Licensure in applicable clinical discipline.
• Valid driver's license and reliable transportation.
• Five or more years of progressively responsible clinical experience in pediatrics, family health, rehabilitation, home health.
• Three or more years of leadership, supervisory, or program management experience.
• Experience in care management, case management, population health, transitional care, community health, chronic disease management, or value-based care models.
• Knowledge of healthcare reimbursement models, care coordination practices, and community-based service delivery.
• Demonstrated experience leading interdisciplinary teams and managing complex patient populations.
• Strong understanding of quality improvement methodologies, utilization management, and performance metrics.
• Experience developing community partnerships and working collaboratively with hospitals, primary care practices, behavioral health providers, Childcare providers and community agencies.
• Excellent communication, relationship-building, and conflict-resolution skills.
• Ability to analyze data and use information to drive operational and clinical improvements.
• Strong organizational skills with the ability to manage multiple priorities and changing demands.

Responsibilities

• Provide leadership and oversight for Family & Children's Supports clinical programs, including nursing, rehabilitation, and family support services.
• Assess community and client needs and support development of programs and services that improve patient outcomes and access.
• Coordinate, monitor, and evaluate clinical services, program effectiveness, client satisfaction, quality outcomes, and staff engagement.
• Manage referrals and clinical resource allocation to ensure timely access to services.
• Assist in developing annual program goals, priorities, budgets, productivity expectations, and performance improvement initiatives.
• Participate as a member of agency leadership teams, committees, and strategic planning efforts.
• Serve as the primary clinical resource for nursing, rehabilitation, and family support staff.
• Maintain knowledge of pediatric, family-centered, home health, rehabilitation, and community-based services.
• Support clinical decision-making, case consultation, and problem-solving for complex patient situations.
• Promote evidence-based practices and quality care standards across all disciplines.
• Ensure clinical documentation complies with organizational, state, federal, and payer requirements.
• May provide direct client services as needed to support operational needs and maintain clinical competency.
• Directly supervise clinical staff, support staff, students, and contracted personnel as assigned.
• Recruit, interview, hire, onboard, mentor, coach, develop, and evaluate staff.
• Conduct regular performance evaluations and provide ongoing feedback and support.
• Assess staffing needs and coordinate schedules, caseload assignments, coverage plans, payroll approvals, and time-off requests.
• Develop and coordinate staff orientation, education, competency validation, and professional development activities.
• Foster a collaborative, inclusive, and supportive team culture focused on engagement and retention.
• Facilitate regular staff meetings, case reviews, and interdisciplinary communication.
• Monitor program productivity, utilization, quality measures, and operational performance.
• Conduct audits related to documentation, billing, compliance, and quality outcomes.
• Ensure compliance with accreditation standards, licensing requirements, organizational policies, and applicable regulations.
• Lead corrective action planning and performance improvement initiatives as needed.
• Analyze data to identify trends and opportunities for improvement in clinical outcomes and service delivery.
• Serve as liaison with community partners, schools, Early Intervention programs, healthcare providers, and other referral sources.
• Represent Family & Children's Supports in external meetings, collaborative initiatives, and community partnerships.
• Support program growth through relationship development and community outreach.
• Advocate for children, families, and vulnerable populations served by the organization.
• Prepare reports, analyses, program updates, and leadership communications.
• Participate in budget planning and resource management activities.
• Ensure timely completion of required administrative and clinical documentation.
• Collaborate with organizational leaders to resolve operational challenges and improve service delivery.
• Perform additional duties and special projects as assigned.

Skills

Clinical leadership

Pediatrics

Care coordination

Quality improvement

Data analysis

Communication

Project management

Team leadership

Education

Bachelor's degree in health care

Master's degree preferred

Vermont licensure

Job description

The University of Vermont Health Network Home Health & Hospice in Colchester, VT is seeking a Clinical Manager to provide clinical and operational leadership for interdisciplinary pediatric and family support services, including nursing, rehabilitation, and family support programs.

You will oversee state‑funded CIS and MIECHV initiatives, ensure regulatory compliance, staff supervision, and program performance.