Pediatric Developmental & Behavioral Program Coordinator

Fair Haven Community Health Care; New Haven (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Major medical, dental and vision

Voluntary benefits

Paid Holidays

Generous PTO

Tuition reimbursement

And much more

Job summary

Fair Haven Community Health Care seeks a DBP Clinical Coordinator to manage referrals, schedule visits, and serve as medical assistant during DBP clinic hours, ensuring smooth patient flow through the program.

You will greet patients, perform age-appropriate vital signs and point‑of‑care testing, prepare patient-facing letters, and support the team with administrative tasks while maintaining regulatory compliance.

Qualifications

• High school diploma or GED required; associates degree preferred.
• Bilingual English and Spanish preferred.
• Minimum six months of medical facility experience.
• Basic Life Support (BLS) certification required.
• Certified medical assistant with diploma or CMA with at least three years of experience.

Responsibilities

• Receive referrals to the DBP program and schedule patients for initial consultations under guidance of the Director of Behavioral Health Operations.
• Coordinate intake processes for patients entering DBP care.
• Work with DBP clinical staff in quality improvement initiatives.
• Schedule follow-up appointments for patients in the DBP program.
• Manage phone calls, refill requests, and other patient-originating messages to the DBP clinic team.
• During DBP clinical hours, greet patients and families while creating a welcoming environment.
• Listen to and determine patients’ needs in an efficient and friendly manner.
• As needed, perform age-appropriate vital signs and point-of-care testing.
• Prepare letters, flyers, and memos that are patient-facing.
• Ensure compliance with current healthcare regulations, medical laws, and ethical standards.
• Maintain competency in medical assistant tasks as overseen by the Director of Nursing.
• Perform other necessary duties to provide excellent primary health care.

Skills

Bilingual English/Spanish

Microsoft Office

Customer service

Communication skills

Organizational skills

Education

High school diploma or GED

Associates degree preferred

Job description

Fair Haven Community Health Care seeks a DBP Clinical Coordinator to manage referrals, schedule visits, and serve as medical assistant during DBP clinic hours, ensuring smooth patient flow through the program.

You will greet patients, perform age-appropriate vital signs and point‑of‑care testing, prepare patient-facing letters, and support the team with administrative tasks while maintaining regulatory compliance.