Pediatric Clinic Services Nurse II — Care & Coordination

Duke PA; Durham (NC); On-site; USD 68,000 - 88,000; Full time

Job summary

Duke Health is seeking a Clinical Service Nurse II to join our care team in Durham. You will coordinate referrals, manage a caseload, and assist providers with care for complex patients at Duke Children’s and Internal Medicine North Durham.

Responsibilities include developing education programs for families, coordinating orders, and supporting a seamless patient experience. Must hold an accredited BSN, NC RN license, and BLS certification, with 3+ years of newborn/pediatric/primary care

Qualifications

• BSN from an accredited program.
• Minimum three years of clinical expertise in newborn nursing, pediatric primary care, parent education, or related areas.
• Current RN license in North Carolina.
• BLS certification required.

Responsibilities

• Coordinates clinical practice and program services; manages a direct-care caseload.
• Enter pre-visit orders and prepare forms as needed.
• Assist with development/maintenance of Chronic Care Disease Registry.
• Design and coordinate education programs for families and patients.
• Serve as liaison between patients and providers to communicate needs and care plans.
• Monitor nurse-to-patient communications and respond to urgent messages.
• Collect and analyze patient data and update care plans accordingly.
• Provide counseling and follow-up problem solving for patients and families.
• Coordinate clinic appointments and onsite care with the care team.
• Collaborate with social work and Duke Well to support patient needs.
• Develop, use, and evaluate educational resources for self-care.

Skills

Clinical experience

Patient communication

Education

BSN degree

Job description

Duke Health is seeking a Clinical Service Nurse II to join our care team in Durham. You will coordinate referrals, manage a caseload, and assist providers with care for complex patients at Duke Children’s and Internal Medicine North Durham.

Responsibilities include developing education programs for families, coordinating orders, and supporting a seamless patient experience. Must hold an accredited BSN, NC RN license, and BLS certification, with 3+ years of newborn/pediatric/primary care