Pediatric Clinic Ops Lead — Hands-on RMA/LPN/RN

Laboratory to Combat Human Trafficking; Fayetteville (NC); Presencial; USD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employer-paid health ins

401k with Roth

Quarterly bonuses

Paid time off

Disability insurance

FSA

Supplemental insurance

Descripción de la vacante

Children’s Health of Carolina is seeking an experienced, hands-on Working Office Manager who will balance daily clinic management with direct patient care. The role requires supervising staff, coordinating schedules, and ensuring efficient workflow in a busy pediatric practice.

The position involves hands-on clinical duties, rooming patients, administering vaccines when licensed, and ensuring documentation accuracy in the EHR while maintaining a patient‑centered approach and strong teamwork.

Formación

• Current RMA certification or LPN/RN licensure required.
• Bachelor’s degree, a minimum of five years of medical leadership experience and/or medical office management training, or an equivalent combination of education and experience.
• Experience supervising medical office staff.
• Strong clinical skills and willingness to provide direct patient care as part of daily responsibilities.
• Strong understanding of patient flow, scheduling, and medical office operations.
• Proficiency with electronic health records, Microsoft Office, and web-based systems.
• Excellent communication, organizational, and problem-solving skills.

Responsabilidades

• Oversee daily administrative and clinical operations, including opening and closing procedures.
• Serve as a liaison between clinic staff, providers, and the Executive Team.
• Maintain compliance with HIPAA, OSHA, CLIA, and other regulatory requirements.
• Coordinate with Clinical, Lab, Billing, Operations, and Human Resources to resolve issues.
• Monitor supplies, equipment, scheduling efficiency, and operational needs.
• Participate in quality improvement efforts and review operational and financial reports with leadership.
• Complete other duties as assigned.

Conocimientos

Staff supervision

Clinical skills

EHR proficiency

Communication

Organizational skills

Clinical support

Educación

Bachelor's degree

Professional licensure (RMA/LPN/RN)

Descripción del empleo

Children’s Health of Carolina is seeking an experienced, hands-on Working Office Manager who will balance daily clinic management with direct patient care. The role requires supervising staff, coordinating schedules, and ensuring efficient workflow in a busy pediatric practice.

The position involves hands-on clinical duties, rooming patients, administering vaccines when licensed, and ensuring documentation accuracy in the EHR while maintaining a patient‑centered approach and strong teamwork.