Pediatric Clinic Operations Leader — Flexible Schedule

GetHired, Inc.; North Liberty (IA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Flexible schedule

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Sensory Kids Therapy Services is a growing pediatric occupational and speech therapy clinic in North Liberty, Iowa. We seek a hands-on Business Operations Manager to lead growth by developing team, strengthening systems, and supporting financial health.

Work with the owner and clinical leadership to shape clinic operations, staffing, processes, and financial foundations for expanding access to services for children and families.

Qualifications

• Bachelor’s degree in business administration, management, healthcare administration, human resources, or related field preferred; equivalent relevant experience considered.
• Demonstrated experience in business operations, staff supervision, and team development.
• Practical financial management experience, including budgeting, financial reporting, expense management, and collections.
• Experience implementing systems and managing organizational growth or change preferred.
• Proficiency with Excel or Google Sheets for tracking, analysis, and reporting.
• Strong communication, organization, problem-solving, and project management skills.
• Ability to provide constructive feedback, address performance concerns, and support consistent follow-through.
• Healthcare or therapy practice experience preferred.
• Ability to work independently while collaborating with owner and clinical leadership.
• Willingness to take a hands-on role in a small, growing clinic.

Responsibilities

• Manage schedule utilization with scheduling staff by filling openings, addressing cancellations, managing waitlists, and following up on referrals.
• Lead and develop staff through clear communication, coaching, and supervision to support strong performance and consistent adherence to SOPs, handbook policies, and clinic protocols.
• Take a hands-on role in financial oversight, including budgets, collections, billing follow-through, payroll review, expenses, and cash flow. Review profit‑and‑loss reports and recommend improvements.
• Oversee administrative staff and daily workflows to support efficient operations and responsive communication with families.
• Coordinate human resources functions, including recruitment, onboarding, training, employee relations, and performance management.
• Improve SOPs and systems, coordinate safety and compliance efforts with clinical leadership, and manage priority projects that support growth.
• Track key performance indicators (KPIs), make operational decisions within established authority, and keep the owner informed of results, priorities, and concerns.

Skills

Staff supervision

Project management

Financial oversight

SOP development

Excel / Google Sheets

Communication

Problem solving

Organization

Process improvement

Education

Bachelor’s degree in Business Administration

Equivalent experience considered

Tools

Excel

Google Sheets

Job description

Sensory Kids Therapy Services is a growing pediatric occupational and speech therapy clinic in North Liberty, Iowa. We seek a hands-on Business Operations Manager to lead growth by developing team, strengthening systems, and supporting financial health.

Work with the owner and clinical leadership to shape clinic operations, staffing, processes, and financial foundations for expanding access to services for children and families.