Pediatric Care Team Support Specialist

Children's Hospital of Philadelphia; Philadelphia (Philadelphia County); On-site; USD 29,000 - 36,000; Full time

Job summary

Children's Hospital of Philadelphia (CHOP) is seeking a dedicated inpatient support team member to assist physicians and nurses on the non-clinical side. You will participate in rounds, engage families in discussions, and help streamline discharge planning within the inpatient service.

The role offers exposure to pediatric care in a collaborative setting and involves working with a multidisciplinary team on hospital-wide quality improvement initiatives.

Qualifications

• Proficient in English; able to use a computer and electronic medical record systems.
• Active enrollment in a Bachelor's program is required; a completed Bachelor's degree is preferred.
• Strong organizational and communication skills; able to work in a fast-paced hospital environment.

Responsibilities

• Participate in patient care rounds as a member of the inpatient medical team.
• Invite families and bedside nurses to rounds to promote engagement and family-centered care.
• Track rounding times and help identify barriers to timeliness.
• Obtain medical records and test results from the ED and referring hospitals.
• Notify primary care providers of patient admissions via phone or EPIC messaging.
• Greet admitted patients and families and provide education on CHOP care models.
• Assist the team in scheduling family/subspecialty meetings and expedite discharges.
• Prepare supplies before procedures and observe procedures.
• Troubleshoot IT issues with team computers (4-HELP).
• Adhere to infection control and sanitation protocols; maintain professional patient interactions.

Skills

English proficiency

Teamwork

Computer savvy

EPIC/electronicmedical records

Education

Bachelor's degree active enrollment

Bachelor's degree preferred

Job description

Children's Hospital of Philadelphia (CHOP) is seeking a dedicated inpatient support team member to assist physicians and nurses on the non-clinical side. You will participate in rounds, engage families in discussions, and help streamline discharge planning within the inpatient service.

The role offers exposure to pediatric care in a collaborative setting and involves working with a multidisciplinary team on hospital-wide quality improvement initiatives.