Pediatric Behavioral Health Program Manager

Western Youth Services; California (MO); On-site; USD 97,838 - 119,579; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Long-Term Disability

403(b) Plan

Job summary

Western Youth Services in California seeks a Program Manager to provide day-to-day clinical and operational leadership for assigned behavioral health programs. Under the Program Director, you will support effective clinic operations, staff development, regulatory compliance, contractual performance, and high-quality client-centered services.

The role involves coordinating clinical activities, supervising clinicians, managing workflows, and ensuring compliance with Medi-Cal and CalAIM

Qualifications

• Master’s degree in Social Work, Marriage and Family Therapy, Counseling, Psychology, or closely related behavioral health field.
• Active California licensure as an LCSW, LMFT, LPCC, or Licensed Psychologist in good standing.
• Minimum two years of post-licensure clinical experience in behavioral health or a related healthcare setting.
• Experience providing clinical supervision, consultation, coaching, or leadership within a behavioral health program.
• Knowledge of Medi-Cal documentation, CalAIM requirements, County contracts, clinical standards, and electronic health record systems.

Responsibilities

• Coordinate daily clinical and operational activities to support timely, accessible, and effective service delivery.
• Assist the Program Director with implementing program strategies, workflows, and processes that support contractual and Agency expectations.
• Provide clinical consultation, supervision, coaching, and support to clinicians, associates, trainees, students, and multidisciplinary staff.
• Oversee case assignments, intake processes, scheduling, caseloads, referrals, and other clinical workflows.
• Facilitate high-risk clinical consultation groups and provide leadership during clinical or operational crises.
• Conduct chart reviews and monitor documentation quality, productivity, Direct Service Hours, and other performance indicators.
• Ensure clinical and operational practices comply with Agency policies, Medi-Cal, CalAIM, County contracts, licensing standards, and applicable regulations.
• Support employee onboarding, training, development, performance management, and engagement.
• Analyze operational and clinical data and prepare reports for the Program Director.
• Assist with quality improvement initiatives, audits, accreditation activities, and process improvements.
• Collaborate with Clinical Supervisors, Corporate departments, County representatives, referral sources, and community partners.

Skills

Clinical leadership

Communication skills

Problem-solving

Bilingual English/Spanish

Education

MSW / MFT / LPCC / Psych licensure in CA

Job description

Western Youth Services in California seeks a Program Manager to provide day-to-day clinical and operational leadership for assigned behavioral health programs. Under the Program Director, you will support effective clinic operations, staff development, regulatory compliance, contractual performance, and high-quality client-centered services.

The role involves coordinating clinical activities, supervising clinicians, managing workflows, and ensuring compliance with Medi-Cal and CalAIM