Pediatric Assistant Case Manager III, Healthy Young Minds

Sutter Health; Santa Clara (CA); On-site; USD 49,000 - 68,000; Full time

Benefits offered by this job

Benefits

Job summary

Sutter Health is hiring an Assistant Case Manager III to collaborate with physicians, psychotherapists, and the care team to ensure appropriate care levels and coordination for outpatient services. You will collect data, report metrics, and maintain strong communication with families and clinicians.

The role requires experience in clinical settings, strong organizational and communication skills, and the ability to respond to crises.

Qualifications

• Oral and written communication skills are essential.
• Interpersonal and time management skills are required.
• Ability to work effectively in a fast-paced environment with shifting priorities.

Responsibilities

• Collect and report patient functioning data and metrics.
• Enter data into the patient care registry.
• Communicate between collaborative care team members and with patients and families.
• Provide direct patient contact to assigned patients and family members.
• Provide direct intervention with patients and families, including crisis intervention when required.

Skills

Oral & written communication

Interpersonal & time management

Prioritization in fast-paced env

Independent work capability

Education

AA in Business/Health related field

Bachelor’s in social work or related field

Tools

Word processing

Job description

We are so glad you are interested in joining Sutter Health!

Organization

PAMF-Palo Alto Medical Foundation PAD

Position Overview

The Assistant Case Manager III collaborates with physicians, psychotherapists, consulting psychiatrists, and other care team members to assure appropriate level of care and coordination for outpatient services. Reporting to the Healthy Young Minds Clinical Manager, this role works closely with patients, families, physicians, the interdisciplinary care team, schools, ancillary services and community resources. Responsibilities include collecting and reporting patient functioning data and metrics, entering data into the patient care registry, communicating between collaborative care team members, direct patient contact to assigned patients and family members, and direct intervention with patients and families, to include crisis intervention and de-escalation where required.

Job Description

SCHEDULE & LOCATIONS: Anticipated hours are 8:30 a.m. to 5:00 p.m. Monday, Tuesday, and Friday in San Carlos, and Wednesday and Thursday in Palo Alto. Schedule and work locations may change based on business needs.

Education Equivalent experience will be accepted in lieu of the required degree or diploma. Associate's: AA in Business/Health related field. Bachelor's in social work, counseling psychology, or a related field highly preferred.

Typical Experience

• 1 year recent relevant experience.

Skills And Knowledge

• 2 years' recent relevant experience highly preferred.
• Oral and written communication skills.
• Interpersonal and time management skills
• Ability to work effectively and prioritize tasks in a fast-paced environment with rapidly shifting priorities and competing demands.
• Ability to work independently with a minimum of direction.

Job Shift

Intermediate PC skills and word processing skills required.

Schedule Full Time

Shift Hours 8

Days Of The Week Monday - Friday

Weekend Requirements None

Benefits Yes

Unions No

Position Status Non-Exempt

Weekly Hours 40

Employee Status Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $35.35 to $49.48 / hour

The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.