Manager II, Pediatrics

Sutter Health; Daly City (CA); On-site; USD 121,000 - 182,000; Full time

Job summary

Sutter Health in Daly City, CA seeks a senior operations leader to manage and provide operational leadership to assigned outpatient clinics, ensuring safety, quality, access, and affordability while aligning with laws and regulations.

You will plan resources, develop budgets, collaborate with physicians and leaders, and drive workflow improvements. Requires 8 years of relevant experience and a Bachelor's in Business Administration or healthcare; exempt status; 40 hours weekly.

Qualifications

• 8 years of recent relevant experience in healthcare operations.
• Bachelor's degree in Business Administration, Healthcare or related field.
• Knowledge of state and federal healthcare regulations and licensing.
• Ability to lead teams, build relationships with physicians and leaders.
• Strong analytical and problem-solving skills in fast-paced environments.

Responsibilities

• Provide operational leadership to outpatient clinics and medical foundation operations.
• Plan resources and budgets to meet financial targets while maintaining quality and safety.
• Develop standard workflows and drive process improvements.
• Collaborate with internal and external stakeholders to resolve issues.

Skills

Leadership

Operations management

Strategic planning

Regulatory knowledge

Communication

Team coaching

Education

Bachelor's degree in Business Administration, Healthcare or related field

Job description

We are so glad you are interested in joining Sutter Health!

Organization

PAMF-Palo Alto Medical Foundation MPD

Position Overview

Manages and provides operational leadership to assigned areas of the Medical Foundation/ Outpatient Clinics ensuring that they meeting the organizational goals and initiatives of patient and team safety, affordability, quality, patient satisfaction and access. Plans and organizes operations and resources to ensure effective and efficient delivery of patient care consistent with applicable laws, standards and regulations. Establishes protocols and practices, ensuring compliance with department, affiliate, operating unit, and/or system standards, policies and procedures, local and state standards, and applicable laws and regulations. Takes a strategic and tactical approach in identifying best practices and standardizing workflows/processes, and developing plans of action to implement changes. Establishes and manages capital and operational budgets to achieve financial targets via effective utilization of personnel, resources and supplies. Develops and maintains a solid partnership with internal and external peers, leaders, and/or local/state/federal agencies to facilitate and collaborate on initiatives or issues resolution. Provides guidance and/or direct intervention in resolving challenging or complex situations.

Education

Job Description:

• Equivalent experience will be accepted in lieu of the required degree or diploma.
• Bachelor's: Business Administration, Healthcare or related field

Typical Experience

• 8 years recent relevant experience

Skills And Knowledge

• Extensive knowledge of healthcare operations in a non-acute setting and how department’s process/workflow impacts other department operations.
• A comprehensive knowledge of all applicable State, federal, state licensing and other local regulations as they relate to Outpatient Services is required, including but not limited to Medicare, MediCal, Medicaid, Knox Keene Act and the Starke II Statute.
• An background and ability to form relations with physicians and medical directors as well as with nursing, and other key departments.
• Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.
• Thorough understanding of operations and workflows and how.
• Demonstrates tactical and analytical thinking and planning skills, and is able to develop plan to accomplish objectives, identify obstacles and resolve operational issues.
• Ability to build and establish effective working partnership with employees, peers, physicians and/or leaders to achieve business objectives.
• Verbal and written communication, and interpersonal skills.
• Ability to handle difficult circumstances and make sound business decisions with little direction.
• Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities.
• Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.
• Demonstrates a customer service focus in all decisions and actions.
• Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences and fostering an inclusive work environment.
• Working knowledge of wage and hour laws.

Job Shift

Days

Schedule

Full Time

Days Of The Week

Monday - Friday

Weekend Requirements

As Needed

Benefits

Yes

Unions

No

Position Status

Exempt

Weekly Hours

40

Employee Status

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $121,305.60 to $181,958.40 / annual salary

The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.