PD Inside Sales Account Specialist

Prysmian Group; Highland Heights (KY); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Comprehensive health coverage

401(k) retirement savings with company

Paid maternity and bonding leave

Generous paid time off

Life and disability insurance

Wellness programs

Job summary

Prysmian Group is seeking a customer-focused sales professional in the United States to manage inquiries, quotes, orders, returns, and claims while delivering exceptional service. You will price, verify product availability, and ensure on-time delivery while collaborating with Engineering, Manufacturing, Finance, and Product Management.

The role emphasizes expanding product knowledge, analyzing customer data, and contributing to continuous improvement initiatives.

Qualifications

• Associate or bachelor’s degree in sales, customer service, or business.
• 1-3 years’ previous experience in sales, customer service or account management.
• Experience utilizing an ERP or SAP system.

Responsibilities

• Voice of the Customer – manage inquiries, quotes, orders, returns, and claims with exceptional service and timely solutions.
• Pricing – review requirements, provide accurate pricing and product availability, ensure orders are processed and acknowledged promptly.
• Collaborate with cross-functional teams including Engineering, Manufacturing, Quality, Finance, and Product Management to meet customer needs and drive on-time delivery.
• Analyze Customer Data – analyze sales and customer data, resolve issues proactively, support continuous improvement initiatives.
• Expand your knowledge – continuously expand product knowledge and contribute to team success through cross-functional projects and operational support.

Skills

Customer service

Sales

Education

Associate or Bachelor’s degree in sales, customer service, or business

Tools

SAP

Job description

Why Build Your Career with Prysmian?

Your work at Prysmian helps power and connect the world. When you join Prysmian, you become part of a global team whose work touches millions of lives every day. You’ll help support the energy and digital infrastructure that keeps communities, businesses, and industries moving forward. For more than 140 years, Prysmian has helped shape the infrastructure that powers progress. From helping illuminate the Statue of Liberty in 1886 and delivering power from Hoover Dam to Los Angeles in 1935, to supporting New York City’s rebuilding efforts after September 11, our cables and connectivity solutions have played a role in some of history’s most significant milestones. Today, our impact continues. Prysmian products help power world-class venues like Paycor Stadium, SoFi Stadium, and Lambeau Field. We contributed to the infrastructure supporting the 2026 FIFA World Cup and the upcoming 2028 Olympic Games in Los Angeles, helping ensure communities, businesses, and industries stay connected to what matters most.

What You’ll Bring Experience and Qualifications

• You’ll have an associate or bachelor’s degree in sales, customer service, or business.
• You’ll bring 1-3 years’ previous experience in sales, customer service or account management.
• You’ll have experience utilizing an ERP or SAP system.

What You’ll Do

• Voice of the Customer – You will serve as the voice of the customer by managing inquiries, quotes, orders, returns, and claims while delivering exceptional service and timely solutions.
• Pricing – You’ll review customer requirements, provide accurate pricing and product availability, and ensure orders are processed and acknowledged promptly.
• Collaborate - You will collaborate with cross-functional teams including Engineering, Manufacturing, Quality, Finance, and Product Management to meet customer needs and drive on-time delivery.
• Analyze Customer Data – You’ll analyze sales and customer data, resolve issues proactively, and support continuous improvement initiatives across the organization.
• Expand your knowledge – You will continuously expand your product knowledge and contribute to team success through cross-functional projects and operational support.

Total Rewards Designed for You

• Competitive salary that recognizes your skills, experience, and contributions
• Performance-based incentives that reward your results and impact (where applicable)
• Comprehensive health coverage with medical, dental, and vision plan options to fit your needs
• 401(k) retirement savings plan with a competitive company match to help you invest in your future
• Paid maternity and bonding leave, plus adoption assistance to support you and your growing family
• Generous paid time off and company holidays so you can rest, recharge, and spend time on what matters most
• Life and disability insurance for added peace of mind
• Wellness programs and supplemental insurance options to support your overall health and well-being

At Prysmian, you’ll be supported at work, at home, and throughout every stage of your career.

Company Overview

Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business. VisittheDE&I Page to learn more about Prysmian’s commitments. Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participatein an interview, please [e-mail].

Prysmian is a global cabling solutions provider leading the energy transition and digital transformation. By leveraging its wide geographical footprint and extensive product range, its track record of technological leadership and innovation, and a strong customerbase, thecompany is well‑placedtocapitaliseonitsleadingpositionsandwininnew,growingmarkets. Prysmian’s business strategy perfectly matches key market drivers by developing resilient, high‑performing, sustainable and innovative cable solutions in the segments of Transmission, PowerGrid, Electrification and DigitalSolutions. Prysmianisapubliccompany listed on the Italian Stock Exchange, with almost150yearsofexperience, about 30,000 employees, 108plantsand26R&Dcentresinover50countries, and salesofover€15billionin2023.