PD Inside Sales Account Specialist

Prysmiangroup; Highland Heights (KY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Health coverage

401(k) with company match

Paid maternity leave

Generous paid time off

Life and disability insurance

Wellness programs

Job summary

Prysmian Group is seeking an Inside Sales Representative in our Product Development Group in Kentucky. You will respond to inquiries, prepare quotes, process and manage orders, and ensure a seamless customer experience.

Collaborate with cross-functional teams including Engineering, Manufacturing, Quality, Finance, and Product Management to meet customer needs and drive on-time delivery. 1–3 years of sales or customer service experience and ERP/SAP exposure are required.

Qualifications

• Associate or bachelor's degree in sales, customer service, or business.
• 1–3 years' experience in sales, customer service or account management.
• Experience utilizing an ERP or SAP system.

Responsibilities

• Respond to inquiries, prepare quotes, process and manage orders, and ensure a seamless customer experience.
• Voice of the Customer: manage inquiries, quotes, orders, returns, and claims with excellent service.
• Review customer requirements, provide pricing and product availability, and ensure orders are acknowledged promptly.
• Collaborate with Engineering, Manufacturing, Quality, Finance, and Product Management to meet customer needs and drive on-time delivery.
• Analyze sales and customer data, resolve issues, and support continuous improvement initiatives.
• Expand product knowledge and contribute to team success through cross-functional projects.

Skills

Sales experience

Customer service

Account management

ERP/SAP experience

Education

Associate or Bachelor's degree in sales, customer service, or business

Tools

SAP

Job description

Why Build Your Career with Prysmian?

Your work at Prysmian helps power and connect the world.

When you join Prysmian, you become part of a global team whose work touches millions of lives every day. You'll help support the energy and digital infrastructure that keeps communities, businesses, and industries moving forward.

For more than 140 years, Prysmian has helped shape the infrastructure that powers progress. From helping illuminate the Statue of Liberty in 1886 and delivering power from Hoover Dam to Los Angeles in 1935, to supporting New York City's rebuilding efforts after September 11, our cables and connectivity solutions have played a role in some of history's most significant milestones.

Today, our impact continues. Prysmian products help power world class venues like Paycor Stadium, SoFi Stadium, and Lambeau Field. We contributed to the infrastructure supporting the 2026 FIFA World Cup and the upcoming 2028 Olympic Games in Los Angeles, helping ensure communities, businesses, and industries stay connected to what matters most.

What You'll Bring

Experience and Qualifications

• You’ll have an associate or bachelor's degree in sales, customer service, or business.
• You’ll bring 1-3 years' previous experience in sales, customer service or account management.
• You’ll have experience utilizing an ERP or SAP system.

What You’ll Do

• As an Inside Sales Representative in our Product Development Group, you will serve as a trusted partner to both new and existing customers by responding to inquiries, preparing quotes, processing and managing orders, and ensuring a seamless customer experience.
• Voice of the Customer - You will serve as the voice of the customer by managing inquiries, quotes, orders, returns, and claims while delivering exceptional service and timely solutions.
• Pricing - You'll review customer requirements, provide accurate pricing and product availability, and ensure orders are processed and acknowledged promptly.
• Collaborate - You will collaborate with cross-functional teams including Engineering, Manufacturing, Quality, Finance, and Product Management to meet customer needs and drive on-time delivery.
• Analyze Customer Data - You'll analyze sales and customer data, resolve issues proactively, and support continuous improvement initiatives across the organization.
• Expand your knowledge - You will continuously expand your product knowledge and contribute to team success through cross-functional projects and operational support.

You’ll have the opportunity to make an impact, build strong partnerships, and grow your career in a business that values ownership, collaboration, and continuous improvement.

Total Rewards Designed for You

We believe great people deserve great rewards. That's why Prysmian offers a total rewards package designed to support your financial, physical, and personal well-being now and as your career grows.

• Competitive salary that recognizes your skills, experience, and contributions
• Performance-based incentives that reward your results and impact (where applicable)
• Comprehensive health coverage with medical, dental, and vision plan options to fit your needs
• 401(k) retirement savings plan with a competitive company match to help you invest in your future
• Paid maternity and bonding leave, plus adoption assistance to support you and your growing family
• Generous paid time off and company holidays so you can rest, recharge, and spend time on what matters most
• Life and disability insurance for added peace of mind
• Wellness programs and supplemental insurance options to support your overall health and well-being

At Prysmian, you'll be supported at work, at home, and throughout every stage of your career.

Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a s