PC Technician Internship

Colony Brands Inc.; Monroe (WI); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Paid internship

Employee discounts

Time off during internship

Health insurance—Medical/Dental/Vision

Business casual dress code

Training during internship

R. Kubly Family Foundation scholarship

Job summary

Colony Brands Inc. in Monroe, WI is offering a PC Technician Internship that runs from June to December 2027.

The role provides hands-on experience supporting technology across our Monroe facilities and involves troubleshooting, setup, and user support in a fast-paced environment. You will gain exposure to Windows, Office apps, network basics, and system documentation while working on real-world IT tasks onsite.

Qualifications

• Junior standing; recent graduates encouraged to apply.
• GPA of 2.8 or higher.
• Basic understanding of networking concepts (TCP/IP; wired/wireless troubleshooting).
• Familiarity with Microsoft Office applications (Word, Excel, Access, Outlook).
• Ability to prioritize multiple support requests in a fast-paced environment.
• Strong troubleshooting, communication and documentation skills.

Responsibilities

• Set up, maintain, upgrade and troubleshoot PCs, software, printers and related peripherals.
• Diagnose hardware, software and network issues and resolve them.
• Support users with Windows OS and Microsoft applications (Word, Excel, Access, Outlook).
• Install software updates, configure equipment and document service requests in HALO.
• Maintain RF scanning equipment, printer maintenance records, network connections and PC replacement parts.
• Create written procedures and coordinate with Help Desk, vendors and partners when additional support is needed.

Skills

Troubleshooting

Documentation

Communication

Prioritization

Problem solving

Education

Junior standing

GPA 2.8+

Tools

MS Word

MS Excel

MS Access

Outlook

HALO

RF scanners

Job description

PC Technician Internship

Monroe

Wisconsin

Job Description

The PC Technician Internship will begin in June and end in December 2027.

We're looking for a motivated, hands-on PC Technician Intern to support technology used throughout our Monroe Fulfillment and Bakery facilities. If you enjoy troubleshooting technical issues, helping users and learning how technology supports day-to-day operations, this internship offers valuable experience in a fast-paced working environment.

What You'll Do

• Setting up, maintaining, upgrading and troubleshooting PCs, software, printers and related peripheral equipment
• Diagnosing hardware, software and network-related issues and taking appropriate steps to resolve them
• Supporting users with Windows operating systems and Microsoft applications, including Word, Excel, Access and Outlook
• Installing software updates, configuring equipment and documenting service requests and resolutions in HALO
• Maintaining RF scanning equipment, printer maintenance records, network connections and PC replacement parts
• Creating written procedures and coordinating with our Help Desk, vendors and other partners when additional support is needed

Qualifications

We're looking for someone who enjoys solving problems, conducting research and helping others use technology effectively. You should be comfortable working independently when appropriate while knowing when to seek input or additional technical support. In addition, we are looking for:

• At least Junior standing, recent graduates are encouraged to apply
• A cumulative GPA of 2.8 or higher
• Basic understanding of networking concepts, such as TCP/IP, network connectivity and wired/wireless troubleshooting
• Familiarity with Microsoft office applications, including Word, Excel, Access and Outlook
• Ability to prioritize multiple support requests in a fast-paced environment
• Strong troubleshooting, communication and documentation skills

This position is not eligible for remote work and will require you to work onsite at our headquarters in Monroe, WI for the duration of your internship.

Note: We do not offer immigration sponsorship for any position at this time.

About Us

Welcome to Colony Brands! As one of North America's largest multi-channel, direct-marketing companies, we take pride in our diverse portfolio of affiliates, brands, and products. Despite our growth over the last century, we remain true to our roots as a private, customer-focused business based in Monroe, WI. Stability is just one aspect of our culture. What truly defines us is our commitment to our Core Values, fostering employee growth, and creating a better place to live and work. We are dedicated to supporting the communities we serve and offer a wide range of benefits and programs to enhance the well-being of our employees.

Benefits Details

Internship Perks:

• Paid Opportunities - This is a paid opportunity to explore your career! All Interns are paid a competitive wage for their field.
• Employee Discounts - Our employee sales program offers employee discounts on items ordered from our fine catalogs and selected Outlet Store. Discounts range from 45% to 50% off.
• Time Off - We all need a little down time and all Interns enjoy paid time off during their internship.
• Health Club Membership - Take advantage of a FREE membership at the local YMCAs with full membership reimbursements.
• Health Insurance - Interns are offered Medical/Dental/Vision Insurance
• Business Casual Dress Code - Jeans are allowed year-round!
• Performance Updates - We provide interns with useful feedback regarding their performance throughout their internship. A formal mid-performance appraisal and final appraisal will be given.
• Training - Colony Brands provides all interns with the necessary hands-on training to make their internship experience successful.
• R. Kubly Family Foundation - The foundation will pay for your graduate or professional schooling in return for a commitment to live and work in Monroe, WI after you graduate. Visit www.rkublyfamilyfoundation.org for more details

Job Category

Warehousing/Distribution

Employment Type

Temporary/Part-Time