PC Technician

gobravvo; Salt Lake City (UT); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

TRC Talent Solutions seeks a PC Technician to diagnose, repair, and maintain computers, laptops, and peripherals in a high-volume environment. You will prepare devices for deployment or shipping, ensuring quality and accurate documentation.

The role emphasizes hardware repair, soldering when needed, and adherence to safety and repair protocols. A high school diploma and IT repair experience are required, with CompTIA A+ beneficial.

Qualifications

• High school diploma or equivalent; CompTIA A+ certification beneficial.
• Experience in electronics repair or IT support preferred.
• Detail-oriented with ability to follow repair procedures.

Responsibilities

• Diagnose, repair, and maintain computers, laptops, and peripherals.
• Repair or replace malfunctioning components and upgrade hardware.
• Test devices thoroughly before return to service.
• Prepare devices for deployment and shipping.
• Document repair actions and communicate updates to leads or supervisors.
• Support continuous improvement initiatives in the service department.

Skills

Electronics repair

IT support

Attention to detail

Communication

Soldering

CompTIA A+

Education

High school diploma or equivalent

CompTIA A+ or similar certification

Tools

Soldering tools

Hardware diagnostic tools

Job description

The role of a PC Technician is a crucial part of any organization's IT and technical support functions, focusing on the diagnosis, repair, configuration, and maintenance of computers and related hardware. As a PC Technician, you will be responsible for ensuring that desktops, laptops, and associated peripherals are fully operational, efficiently repaired, and prepared for deployment or shipment. This position offers an exciting opportunity for individuals who are passionate about technology, enjoy troubleshooting hardware and software issues, and thrive in a fast-paced environment. The PC Technician will contribute directly to maintaining high service standards, minimizing equipment downtime, and optimizing the end-user experience for both internal teams and customers.

In this full-time role, the PC Technician will be an integral part of a team dedicated to delivering reliable and high-quality technical support services. Your daily responsibilities will include diagnosing a wide range of hardware and software problems, repairing or replacing defective components, performing system upgrades, and ensuring that every device is thoroughly tested before being returned to service. As a PC Technician, you will also have the opportunity to develop your technical skills further by working with the latest technologies, adhering to industry-standard repair protocols, and supporting continuous improvement initiatives within the service department.

Working as a PC Technician provides the chance to build a rewarding career in the technology field. You will have exposure to a diverse range of IT support challenges, collaborate with experienced professionals, and play a vital role in supporting both business operations and customer satisfaction.

The ideal candidate for this position is someone who is detail-oriented, methodical in their approach, and motivated to provide top-tier technical support.

PC Technician - Summary

• Diagnose, repair, and maintain computers, laptops, and related hardware in a high-volume technical environment.
• Prepare devices for deployment and shipping, ensuring quality and functionality standards are met.
• Support continuous process improvements and uphold best practices in IT hardware repair.

Duties & Responsibilities

• Identify and troubleshoot hardware and software issues on computers, laptops, and peripherals.
• Repair or replace malfunctioning components, such as hard drives, memory modules, screens, and power supplies.
• Perform hardware upgrades and install, configure, and update operating systems, drivers, and essential applications.
• Conduct incoming inspections of devices for visible damage or defects prior to repair activities.
• Document all repair actions, issues, and solutions accurately, and communicate updates to project leads or supervisors.
• Provide post-repair troubleshooting support to customers and end-users as needed.
• Repackage, label, and prepare repaired equipment for shipment, ensuring all service protocols are followed.
• Participate in continuous improvement initiatives to enhance service quality and efficiency.

Salary & Benefits

• Competitive pay structure aligned with industry standards for PC Technicians.
• Comprehensive benefits package, which may include health, dental, and vision insurance, retirement plan options, and paid time off.
• Professional development and training opportunities to support career advancement within the information technology support field.
• Opportunities for advancement based on performance, skill development, and commitment to service excellence.

Qualifications & Requirements

• Previous experience in electronics repair, IT support, or a related technical field is preferred.
• Strong comfort level working with computers, handheld devices, and technical hardware/software interfaces.
• Excellent attention to detail and ability to carefully follow detailed repair and safety procedures.
• Effective communication skills and the ability to work as part of a collaborative team.
• Soldering experience is considered a plus, though not required.
• High school diploma or equivalent required; technical certification (e.g., CompTIA A+ or similar) is beneficial.
• Physical ability to sit or stand for extended periods and handle small parts and tools with precision.
• Capability to lift up to 30 lbs. as part of regular job duties.
• Comfortable working in a technology repair and service environment, adhering to all safety and operational protocols.

Ideal Candidate Snapshot

• Passionate about technology and problem-solving.
• Detail-oriented and capable of managing multiple repair tasks efficiently.
• Strong communicator who values teamwork and collaboration.
• Committed to following standardized processes and contributing to process improvement efforts.
• Eager to learn and stay updated on the latest hardware and software trends in the IT field.

Other Relevant Information

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

TRC Talent Solutions is dedicated to adding value to client businesses by connecting skilled professionals with rewarding work opportunities and supporting career growth for thousands of individuals each year.