PC System Specialist

FedTec Reply; Fort Knox (KY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health & Wellness

Time off to recharge

Financial security

Life & Family Support

Recognition & Growth

Fitness & Wellness

Job summary

FedTec is seeking a PC Systems Specialist to plan, design, install, and maintain personal computer systems for DoD environments. The role involves engaging with end users to identify requirements and delivering tailored solutions through software adaptation, custom programming, or hardware optimization.

Locations: Fort Knox, KY (On-Site). Must hold Verifiable DoD Secret (or higher) clearance and CompTIA Security+ certification. The position emphasizes security compliance and end-user training.

Qualifications

• Bachelor's Degree (BA/BS) with 5+ years relevant experience or AA with 7+ years.
• Experience supporting PC hardware, software, and peripherals in mid-to-large scale env.
• Strong analytical and problem-solving skills
• Excellent verbal and written communication
• Ability to work independently and in a team
• Minimum Citizenship: US Citizen or Lawful Permanent Resident

Responsibilities

• Plan, design, and install PC systems.
• Consult with end users to determine hardware and software needs.
• Develop programs or customize COTS software to meet needs.
• Install, configure, and maintain computer hardware and system software.
• Administer telecommunications protocols as required.
• Provide troubleshooting and resolution for hardware/software issues.
• Train and support end users in using computer systems and tools.
• Document configurations, processes, and user instructions.
• Ensure IT security and access compliance.

Skills

Analytical thinking

Problem-solving

Verbal communication

Written communication

Team collaboration

Education

Bachelor's Degree (BA/BS)

Associate Degree (AA)

Job description

FedTec is seeking a PC Systems Specialist who will perform analytical, technical, and administrative work related to the planning, design, installation, and maintenance of personal computer systems. The Specialist will support moderately complex applications, engage with end users to identify requirements, and deliver solutions through custom programming, off-the-shelf software adaptation, or hardware optimization.

Locations: Fort Knox, KY (On-Site)

Security Clearance: Verifiable DoD Secret (or higher) is Required

Certifications: Must have verifiable CompTIA Security+ Certification

Primary Duties And Responsibilities

• Perform planning, design, and installation of new and existing personal computer systems.
• Consult with end users to determine hardware and software needs based on operational requirements.
• Develop programs or select and customize commercial off-the-shelf (COTS) software to meet identified needs.
• Install, configure, and maintain computer hardware, peripheral devices, and associated system software.
• Administer and maintain telecommunications protocols as required.
• Provide troubleshooting, diagnostic support, and resolution for hardware and software issues.
• Train and support end users in the use of computer systems, software, and hardware tools.
• Document system configurations, processes, and user instructions.
• Ensure compliance with organizational policies regarding IT security and system access.

Qualifications

Basic Qualifications Required Education, Certifications, Skills, and Experience

• Bachelor's Degree (BA/BS) and a minimum of 5 years of relevant experience; OR Associate Degree (AA) and a minimum of 7 years of relevant experience.
• Demonstrated experience supporting PC hardware, software, and peripherals in a mid-to-large scale environment.
• Strong analytical and problem-solving skills.
• Ability to work independently as well as in a collaborative team environment.
• Excellent verbal and written communication skills.
• Minimum Citizenship Status Requirements: US Citizen or Lawful Permanent Resident

When You Join FedTec,

You Are Joining a Family! We take pride in our work and the true and transparent relationships we build with our employees and partners. Just as you would do for your own family, we prioritize your safety, health, and happiness. That is why we've created the FedTec Total Well-Being program, offering benefits like:

• Health & Wellness: Medical, dental, and vision plans with valuable features like Telehealth virtual care and resources to support your physical and mental well-being.
• Time to Recharge: Generous paid time off to relax and rejuvenate.
• Financial Security: 401(k), company-paid short- and long-term disability, life insurance, and additional voluntary coverage.
• Life & Family Support: Employee Assistance Program (EAP), Pet Insurance, and Prepaid Legal services.
• Recognition & Growth: The FedTec Applause program rewards outstanding contributions, while our Learning & Development programs support your career growth.
• Fitness & Wellness: The FedTec Fit Program includes an on-staff Fitness Coach, personal and group training sessions, company fitness challenges, and ongoing wellness support.

Visit fedtec.com to learn more about who we are and where you can make an impact!

Commitment to Non-Discrimination

As an Equal Opportunity Employer, we consider all qualified applicants without regard to disability, protected veteran status, or any other status protected by law. We are committed to a fair and inclusive workplace where advancement is based on merit, skills, and contributions.