PC Systems Specialist

FedTec; Great Lakes (IL); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health & Wellness

Paid Time Off

401(k) & Disability

Life Insurance

EAP & Pet Insurance

Awards & Learning

Fitness & Wellness

Job summary

FedTec seeks a PC Systems Specialist to plan, design, install, and maintain personal computer systems. You will support end users, tailor COTS software, and optimize hardware to meet requirements.

The role requires DoD Secret or higher clearance, CompTIA Security+ certification, and 5+ years of related experience. Location is Great Lakes, IL (On-Site). Strong analytical, communication, and teamwork skills are essential.

Qualifications

• Bachelor's Degree (BA/BS) with 5+ years of relevant experience
• Associate Degree (AA) with 7+ years of relevant experience
• Experience supporting PC hardware, software, and peripherals in a mid-to-large scale environment
• Strong analytical and problem-solving skills
• Ability to work independently as well as in a team
• Excellent verbal and written communication skills

Responsibilities

• Perform planning, design, and installation of new and existing PC systems.
• Consult with end users to determine hardware and software needs.
• Develop programs or tailor COTS software to meet needs.
• Install, configure, and maintain hardware and system software.
• Administer and maintain telecommunications protocols as required.
• Provide troubleshooting and resolution for hardware and software issues.
• Train and support end users in PC systems and tools.
• Document system configurations, processes, and user instructions.
• Ensure compliance with IT security and system access policies.

Skills

PC hardware

PC software

End-user support

Analytical thinking

Communication

Team collaboration

Education

Bachelor's Degree (BA/BS)

Associate Degree (AA)

Tools

COTS software

Hardware optimization

Job description

FedTec is seeking a PC Systems Specialist who will perform analytical, technical, and administrative work related to the planning, design, installation, and maintenance of personal computer systems. The Specialist will support moderately complex applications, engage with end users to identify requirements, and deliver solutions through custom programming, off-the-shelf software adaptation, or hardware optimization.

Locations: Great Lakes, IL (On-Site)

Security Clearance: Verifiable DoD Secret (or higher) is Required

Certifications: Must have verifiable CompTIA Security+ Certification

Primary Duties And Responsibilities

• Perform planning, design, and installation of new and existing personal computer systems.
• Consult with end users to determine hardware and software needs based on operational requirements.
• Develop programs or select and customize commercial off-the-shelf (COTS) software to meet identified needs.
• Install, configure, and maintain computer hardware, peripheral devices, and associated system software.
• Administer and maintain telecommunications protocols as required.
• Provide troubleshooting, diagnostic support, and resolution for hardware and software issues.
• Train and support end users in the use of computer systems, software, and hardware tools.
• Document system configurations, processes, and user instructions.
• Ensure compliance with organizational policies regarding IT security and system access.

Qualifications

Basic Qualifications Required Education, Certifications, Skills, and Experience

• Bachelor's Degree (BA/BS) and a minimum of 5 years of relevant experience; OR Associate Degree (AA) and a minimum of 7 years of relevant experience.
• Demonstrated experience supporting PC hardware, software, and peripherals in a mid-to-large scale environment.
• Strong analytical and problem-solving skills.
• Ability to work independently as well as in a collaborative team environment.
• Excellent verbal and written communication skills.

When You Join FedTec,

You Are Joining a Family! We take pride in our work and the true and transparent relationships we build with our employees and partners. Just as you would do for your own family, we prioritize your safety, health, and happiness. That is why we've created the FedTec Total Well-Being program, offering benefits like:

• Health & Wellness: Medical, dental, and vision plans with valuable features like Telehealth virtual care and resources to support your physical and mental well-being.
• Time to Recharge: Generous paid time off to relax and rejuvenate.
• Financial Security: 401(k), company-paid short- and long-term disability, life insurance, and additional voluntary coverage.
• Life & Family Support: Employee Assistance Program (EAP), Pet Insurance, and Prepaid Legal services.
• Recognition & Growth: The FedTec Applause program rewards outstanding contributions, while our Learning & Development programs support your career growth.
• Fitness & Wellness: The FedTec Fit Program includes an on-staff Fitness Coach, personal and group training sessions, company fitness challenges, and ongoing wellness support.

Visit fedtec.com to learn more about who we are and where you can make an impact!

Commitment to Non-Discrimination

As an Equal Opportunity Employer, we consider all qualified applicants without regard to disability, protected veteran status, or any other status protected by law. We are committed to a fair and inclusive workplace where advancement is based on merit, skills, and contributions.